Community Support Worker - Adult Emergency (Designated Indigenous)

Winnipeg Regional Health Authority • Winnipeg, MB

6d • CA$22 - CA$26 • Onsite

About The Position

Reporting to the Manager Health Services (MOPC) and/or delegate, the incumbent will be involved in direct patient care and will act as a resource to patients and families as required at the Health Sciences Centre Emergency Department waiting room. General areas of service include: direct patient care, emotional support, advocacy, community relations and public relations. Acts as a communication link between the Adult Emergency Department, the patient and appropriate community services.

THIS IS A DESIGNATED INDIGENOUS COMPETITION THAT IS OPEN TO INDIGENOUS APPLICANTS. Proof of ancestry will be requested, and those selected for an interview will be asked related questions. We invite applicants to self-identify in their cover letter and/or resume.

Shared Health is committed to equity in our hiring and employment practices. This includes a commitment to increasing representation of Indigenous people at all levels of our workforce. We encourage Indigenous individuals to apply and/or to contact the Indigenous Health Team/Lead or Indigenous HR Lead at [[email protected]].

Requirements

• Minimum grade 10 education, Manitoba standards, required.
• Successful completion of a recognized Heath Care Aide Course required.
• Must successfully complete the CPR for Health Care Providers course within three months of employment.
• Must successfully complete the Non-Violent Crisis Intervention Program (in-house) within three months of employment.
• Good communication and interpersonal skills required.
• General skills and ability to perform all tasks and responsibilities relevant to the duties of the position.
• Ability to organize and prioritize assigned workload.
• Ability to recognize and pursue self-development opportunities.
• Effective verbal and written communication skills.
• Ability to respond to a variety of simultaneous demands.
• Ability to perform as a team member and seek assistance as necessary.
• Current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment.

Nice To Haves

• Previous experience working in a community or hospital-based setting, providing physical, emotional and social support to the patient.
• Knowledge of the Emergency Program and objectives of the Health Sciences Centre preferred.
• Knowledge of community development and advocacy principles preferred.
• First Aide training preferred.
• Competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.

Responsibilities

• Direct patient care
• Act as a resource to patients and families
• Provide emotional support
• Advocacy
• Community relations
• Public relations
• Act as a communication link between the Adult Emergency Department, the patient and appropriate community services

Benefits

• Advocacy and interview skill training will be provided within the probation period.
• Information and/or training will be provided within the probation period for the following: Personal Health Information Act (PHIA), Workplace Hazardous Material Information System (WHIMIS) and Principles of Routine Practices (Universal Precautions).
• Information and/or training will be provided within the probation period for the following: Regional, site and unit policies and procedures.
• Information and/or training will be provided within the probation period for the following: Roles and responsibilities of members of the health care team.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED