Community Support Team Lead (3275)

Carolina Outreach • Wilmington, NC

21h • Hybrid

About The Position

Since 2003, Carolina Outreach has been assisting children, families, and adults across North Carolina with their behavioral health needs. We are a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment. We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need, utilizing an equitable and inclusive approach. We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve. This role is compensated on a salaried basis, providing consistent earnings aligned with the responsibilities and expectations of the position. Compensation: $60,668 - $67,134. Placement within the range is based on licensure level, education, and experience.

Requirements

• Master’s Degree in Counseling, Social Work, Psychology, or a related field.
• Full Mental Health License in NC (LCSW, LCMHC, LMFT).
• Minimum of one year working with the population served.
• Strong organizational, communication, and problem-solving skills.
• Must be authorized to work in the United States.

Responsibilities

• Conduct comprehensive initial assessments and reassessments to evaluate client needs and strengths.
• Provide individual and family therapy using evidence-based practices to support the mental health and well-being of clients.
• Develop and implement person-centered plans to guide service delivery.
• Monitor and manage symptoms through psycho-education and therapeutic interventions.
• Facilitate client referrals to higher levels of care, such as ACT services, when appropriate.
• Assist clients in accessing and coordinating benefits, resources, and services in the community.
• Act as a liaison between clients, families, and community resources to ensure service continuity and effectiveness.
• Educate clients and families on available community resources, benefits, and service options.
• Provide ongoing support for rehabilitative and independent living skills development.
• Deliver services in off-site, community-based settings to foster client engagement and success.
• Respond to client crises promptly and effectively, providing support and guidance as needed.
• Maintain accurate, timely, and compliant documentation, including service notes, treatment plans, and progress reports.
• Monitor and evaluate the quality of services provided to ensure compliance with agency standards and client needs.
• Provide individual, family, and/or group therapy sessions.
• Maintain accurate and timely clinical documentation.
• Collaborate with care teams as needed.
• Maintain compliance with all clinical and regulatory standards.
• Participate in supervision (if applicable based on licensure level).

Benefits

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental
• Affordable vision plan available through EyeMed
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level