Community Support Specialist

Entrust Community Services•Walla Walla, WA

6h•$21 - $26

About The Position

The Community Support Specialist provides individualized job coaching and on-site support to participants with disabilities, following their service plans and helping them build employment, self-management, independent living, transportation, and mobility skills. The role develops and adjusts training plans, teaches job duties using safe and structured approaches, and supports participants until workplace accommodations are established. The specialist collaborates with employers, coworkers, Case Managers, and the Service Delivery Team to promote workplace inclusion, recommend accommodations or job modifications, and transition support toward natural workplace supports. The role also tracks participant progress, maintains timely documentation, participates in team meetings, advocates for participant rights, and assists with tours, attendance, and other program activities. Work takes place across office, community, and indoor or outdoor job-site settings.

Requirements

High School Diploma or GED.
Knowledge of developmental disabilities, mental illness, and/or traumatic brain injuries.
Knowledge of behavior modification and training techniques.
Knowledge of job and workplace accommodations.
Knowledge of community resources and employment programs.
Strong verbal and written communication skills.
Ability to assess strengths and match individuals to employment opportunities.
Effective problem-solving and independent decision-making ability.
Experience documenting service delivery and progress notes.
Ability to transport participants using personal or company vehicles.
Valid Washington State Driver’s License.
Proof of auto insurance.
Ability to pass a background check and drug screening.

Nice To Haves

At least 1 year of experience working with individuals with disabilities.
Experience in industrial or service-related work.
First Aid/CPR certification.

Responsibilities

Provide individualized, one-on-one job coaching and on-site support based on participant service plans.
Orient new participants to work sites and community settings.
Teach self-management and independent living skills.
Deliver transportation and mobility training to support community access.
Develop, implement, and adjust training plans to meet participant goals.
Conduct task analyses and identify effective learning strategies.
Train participants in job duties using safe, efficient, and structured techniques.
Assist with tasks when necessary until accommodations are established.
Work with employers, supervisors, and coworkers to support workplace inclusion.
Recommend job modifications, restructuring, or accommodations.
Educate community members and employers on supporting individuals with disabilities.
Promote independence by gradually transitioning support to natural workplace supports.
Track and document participant progress through case notes, logs, and evaluations.
Monitor service plans and recommend adjustments as needed.
Participate in team meetings and communicate updates to the Service Delivery Team.
Maintain accurate and timely reports and documentation.
Advocate for participant rights and inclusion in the community.
Assist with tours, attendance tracking, and program support activities.
Maintain consistent communication with Case Managers.