Community Support Specialist

Entrust Community Services•Walla Walla, WA

2d•Hybrid

About The Position

We are seeking a dedicated and compassionate Community Support Specialist to provide training, ongoing support, and advocacy for adults with barriers to employment. In this role, you will empower individuals to succeed in integrated work environments, maintain stable housing, and actively participate in their communities.

Requirements

Knowledge of developmental disabilities, mental illness, and/or traumatic brain injuries
Knowledge of behavior modification and training techniques
Knowledge of job and workplace accommodations
Knowledge of community resources and employment programs
Strong communication skills (verbal and written)
Ability to assess strengths and match individuals to employment opportunities
Effective problem-solving and independent decision-making
Experience documenting service delivery and progress notes
Ability to transport participants using personal or company vehicles
High School Diploma or GED (required)
Valid Washington State Driver’s License
Proof of auto insurance
Ability to pass background check and drug screening

Nice To Haves

At least 1 year of experience working with individuals with disabilities
Experience in industrial or service-related work
First Aid/CPR certification

Responsibilities

Provide individualized, one-on-one job coaching and on-site support based on participant service plans
Orient new participants to work sites and community settings
Teach self-management and independent living skills
Deliver transportation and mobility training to support community access
Develop, implement, and adjust training plans to meet participant goals
Conduct task analyses and identify effective learning strategies
Train participants in job duties using safe, efficient, and structured techniques
Assist with tasks when necessary until accommodations are established
Work with employers, supervisors, and coworkers to support workplace inclusion
Recommend job modifications, restructuring, or accommodations
Educate community members and employers on supporting individuals with disabilities
Promote independence by gradually transitioning support to natural workplace supports
Track and document participant progress (case notes, logs, evaluations)
Monitor service plans and recommend adjustments as needed
Participate in team meetings and communicate updates to the Service Delivery Team
Maintain accurate and timely reports and documentation
Advocate for participant rights and inclusion in the community
Assist with tours, attendance tracking, and program support activities
Maintain consistent communication with Case Managers