Community Support Specialist - MYPAC - Jackson, MS

Canopy Careers•Jackson, MS

22h•Onsite

About The Position

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward: The voice of our children and families always comes first Relationships matter and our differences make us stronger We take great joy in service to others Our families and our communities deserve our very best Canopy has been recognized as a Great Place to Work® for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025–2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges. We offer a comprehensive benefits package for all eligible full-time employees.

Requirements

Minimum of Bachelor’s degree in social work or related field and at least two (2) years of experience working directly with children and families.
Must meet the minimum requirements to be certified through the Mississippi Department of Mental Health as a Community Support Specialist.
Must demonstrate competence implementing evident-based practices, best practices working with children and families.
Must demonstrate competence in completing reports related to payment for services provided.
Computer skills required.
Must be at least 21 years of age, have a valid Mississippi driver license, a good driving record, proof of legally appropriate auto liability insurance, and must be willing to use personal vehicle, as needed, for agency business.

Responsibilities

Assists children and families to gain access to needed community support services including, but not limited to, education, medical, social, vocational, recreational, therapeutic and other social services.
Assess the strengths and service needs of the children and families.
Develop specific, measurable, individualized interventions and services to meet needs and measure progress.
Provides transportation for families in a safe and responsible manner.
Directs services in the home, school and community whenever possible.
Provides and coordinates social services that are child focused and build on the family and community strengths.
Provides crisis intervention services as needed within the scope of role and competency.
Develop and maintain a comprehensive, up-to-date community support resource manual.
Implement service interventions based on the ISP and documents in CareLogic.
Implement evidence-based practices and interventions when possible.
Complete necessary documentation for each child and family based on program guidelines including CSS notes and support implementation plans in a timely manner.
Demonstrate flexibility and work with the family based on the family’s schedule.
Attends weekly staff meetings.
Works in collaboration with supervisor, therapist, and other Canopy Children’s Solutions staff to monitor progress.
Assist with aftercare planning to ensure referrals are made, appointments are made, and services are available/accessible.
Sits in on telehealth/telepsychiatry during scheduled times.
Schedules medical appointments for families when needed.
Relays changes in medical information including medicine changes to the PMHC nurse.
Assures any new psychotropic medications have a release signed by the guardian consenting to the medication prescribed.
Other duties as assigned.
Answering incoming calls.
Greets and directs visitors who enter the CBHS Outpatient Clinic.
Takes and processes payments from clients.
Assisting with the verification of benefits for new clients.
Scheduling follow-up appointments at client check-out.
Supporting the Clinic Manager, and Outpatient Clinic staff as needed.