Community Support Specialist

HORIZON EDUCATION CENTERS•North Olmsted, OH

2d•$16 - $16•Hybrid

About The Position

Join our Community Service department team as a support specialist and help empower individuals to thrive through personalized support and advocacy. For over 46 years, Horizon has been at the forefront of providing high-quality care and education, significantly shaping the lives of children. Horizon offers programs for children 6 weeks to 14 years of age. Our Mission: to provide high-quality early childhood education, care and youth development programs. Horizon Education Centers proudly serves a range of communities in Cleveland, Elyria, Lorain, North Olmsted, Berea, Parma and Lakewood. These primary communities are at the heart of our commitment to early childhood education. The Community Services Department is a division of HEC that operates a Comprehensive Literacy program, and two community collaboratives powered by the United Way: Ready, Set, Go… to Kindergarten (RSG) and South Side Pride (SSP).

Requirements

High school diploma or equivalent is required
Willingness to travel between Lorain and Cuyahoga Counties; must have reliable transportation
Knowledge of child development and planning age-appropriate activities
Willingness to update job knowledge with required training, professional development opportunities, and industry trends
Has the ability to build positive relationships with coworkers, families, vendors, and the community through prompt and accurate response and service, cheerful and professional attitude, and problem-solving spirit
Must have strong interpersonal and customer service skills; and be able to expertly deal with internal and external individuals in a positive manner
Must possess excellent communication skills, both verbal and written
Must be able to multitask and have strong detail-oriented, time management, and organizational skills
Must be able to work independently, as well as collaboratively as an active part of a team
Must be proficient in Microsoft Office Suite, and other software programs
We seek someone who is prompt and reliable and who possesses a genuine love of children
Must be able to lift and carry a minimum of 40 lbs. as required
Must be able to pass background checks and physical/ medical screening as required

Nice To Haves

graphic design familiarity is a plus

Responsibilities

Monitors and posts on blogs, social media for the collaboratives
Assists with outreach and promotion through social media and attendance at community events
Creates flyers as needed for programs and events
Participates and takes minutes at monthly Steering Committee meetings for SSP and RSG
Create monthly newsletter for the RSG collaborative
Promotes, plans, and delivers monthly playgroups for children ages 2-5
Plans, assembles, and delivers monthly kinder kits
Assist with monthly data collection for collaborative reports
Ensures that the Pioneer Freedge is stocked and cleaned at least weekly.
Facilitates and/or delivers food from local partners.
May require frequent lifting and carrying of larger items, including but not limited to deliveries
All other duties as needed/assigned

Benefits

Medical coverage for employees who work 30+ hours a week.
Dental, Vision, Life, and Accident Insurance for full or part-time positions
Pre-paid employment screenings/onboarding, including, but not limited to, transcripts, fingerprints, and physical/immunization for full or part-time positions
Paid Time Off (after 90-day probationary period)
Holiday Pay (after your 1st full pay period for New Hires)
Paid professional development for full or part-time positions
Learn and Earn Tuition Programs
403(b) Retirement Savings Plan with match options after a year of employment for full-time 20+ hour positions
Discounted childcare for full or part-time positions (must apply or prove not eligible for publicly funded childcare)

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