Community Support Specialist - Housing

Shields For Families•Los Angeles, CA

7d•Hybrid

About The Position

The Community Support Specialist (CSS) will be responsible for administering Housing Community Support Services to Medi-Cal beneficiaries confronting homelessness and complex health and social needs in South Los Angeles. SHIELDS' mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles. Clients/Families we serve reside in the South Los Angeles, Compton, Watts and Lynwood area.

Requirements

Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field.
High School Diploma or GED
Present ideas, information, and viewpoints clearly, both verbally and in writing.
Efficiently use the personal computer to include a variety or word processing software.
Utilize analysis, experience, and judgment to make decisions.
Demonstrate commitment to team objectives and SHIELDS For Families philosophies.
Adapt to changing needs by acquiring new skills and knowledge.
A valid California driver's license is required for this position, as driving is an essential function of the role and is required for field work, client crisis response and emergencies.
A current automobile insurance is required.
COVID-19 vaccination required. May request medical or religious exemption if applicable.
The employee in this position must be able to perform this job safely, without endangering the health or safety of him/herself or others.

Responsibilities

Conducting intake and personalized needs assessments for all clients, collaborating to craft an Individualized Service Plan (ISP) targeting housing goals, income maintenance/increase, and other personal objectives outlined by the client. This encompasses addressing medical, mental health, substance use, financial resources, vocational, and social support needs.
Facilitating referrals, connections, information dissemination, and providing support to resources aiding clients in achieving their ISP objectives.
Completing assessments tailored to the program (e.g., VI-SPDAT).
Assessing strengths and obstacles in achieving short-term and long-term goals, including conducting a 90-day review with the client post-initial intake.
Adhering to documentation standards mandated by the Program and SHIELDS policies, which entails timely completion of case file notes and maintenance of a comprehensive, accurate, and up-to-date client file containing all required documents.
Upholding client file confidentiality in accordance with HIPAA and all relevant guidelines.

Benefits

Employer-paid medical for employee and family
Employer-paid dental, vision and group life insurance
Employer-paid sick pay (12 days per year)
Employer-paid vacation pay (10-20 days per year depending on years of service)
Employer-paid anniversary holiday (1-5 days annually depending on years of service)
Employer-paid birthday holiday (1 day annually)
Supportive, fun and friendly team environment!
Competitive Wages and room for growth
Chiropractic services
Retirement 403b plan and supplemental insurance benefits
17 paid holidays, effective upon hire
Paid birthday holiday, effective upon hire
Anniversary bonus after 5 years of service
Winter break
BBS supervision, on-going clinical training and CEUs available
Employee referral bonus
Employee Assistance Program
Employee discount programs to theme parks, movies, hotels and car rentals
Paid educational leave
Paid drive time and mileage reimbursement
Eligible for Federal Student Loan Forgiveness
Employee Recognition