Community Support Specialist (Disease Management)

Brightli•Kirksville, MO

37d

About The Position

Job Description: Job Title: Community Support Specialist (Disease Management) Location: Kirksville, MO Department: Adult Community Services Employment Type: Full-time Job Summary: We're seeking a compassionate and driven Community Support Specialist to join our team, with a focus on supporting adults in various capacities while also assisting individuals with Serious Mental Illness (SMI) and/or Substance Use Disorder (SUD) through our Disease Management program. This role combines the responsibilities of providing mentorship, guidance, and support to adults in the community with the opportunity to make a meaningful impact on the lives of individuals with complex health needs. Position Perks & Benefits 29 Days of PTO Eligibility for HRSA Loan Repayment (subject to requirements) Comprehensive benefits package: health, dental, vision, retirement, life insurance & more Competitive 401(k) Retirement Savings Plan – up to 5% match Company-paid basic life insurance Emergency Medical Leave Program Flexible Spending Accounts – healthcare and dependent care Health & Wellness Program Employee Assistance Program (EAP) Employee Discount Program Mileage Reimbursement (when applicable)

Requirements

Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders.
Knowledge of the problems encountered by persons with mental health and/or substance use disorders and how to access the various community resources available.
Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental health and substance use disorders.
Ability to problem solve and communicate ideas clearly and effectively, verbally and in writing to produce clear and concise reports.
Ability to be self-motivated to provide high-level performance while meeting the complex needs of the clients and their families.
Ability to multi-task and coordinate services from a variety of community resources, while maintaining proper communications with all staff (e.g. admissions, process, and discharge plans).
Ability to establish effective relationships with youth and their families via telephone and personal contacts.
Ability to follow direction and accept supervision.
An individual with a Bachelor’s degree in Psychology, Social Work, or other human services specialized field of study; or
An individual with a Bachelor’s degree in an unrelated field and two years of related work experience; or
Qualified Addictions Professional (QAP) - CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D
Any four-year combination of higher education and two years of related work experience, or
An Associates of Applied Science in Behavioral Health Support will also fulfill educational requirements; or
An individual with four years of qualifying experience.
Qualifying experience must include delivery of services to individuals with mental health disorders; substance use disorders or developmental disabilities.
Experience must include some combination of the following: Providing one-on-one or group services with a rehabilitation/habilitation and recovery/resiliency focus; Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use disorder issues while encouraging the use of natural resources; Supporting individuals in their efforts to find and maintain employment and/or to function appropriately in family, school, and community settings; Assisting individuals to achieve the goals and objectives in their individual treatment plan.

Responsibilities

Deliver life-changing mental health services to clients in the community
Empower clients through behavioral interventions, utilizing techniques like motivational interviewing and cognitive processing
Foster recovery and resilience by promoting improved functioning and meeting unique client needs
Manage a rewarding caseload and collaborate with supervisory staff to ensure a fulfilling workload
Respond to emergencies with confidence, using sound judgment and discretion to provide timely assistance during mental health crises
Ensure continuity of care by providing comprehensive follow-up services to clients
Review and prioritize outreach efforts to individuals identified through the Disease Management Cohort List
Engage individuals using motivational interviewing techniques and a person-centered approach
Coordinate with the intake department to ensure timely admission into clinically appropriate programs
Complete required documentation for the Disease Management program, including reviews and updates to cohort lists and state reporting
Collaborate with the Healthcare Home (HCH) Department to ensure all Disease Management individuals are enrolled in HCH

Benefits

29 Days of PTO
Eligibility for HRSA Loan Repayment (subject to requirements)
Comprehensive benefits package: health, dental, vision, retirement, life insurance & more
Competitive 401(k) Retirement Savings Plan – up to 5% match
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement (when applicable)
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness