Community Support Specialist

Brightli•Hannibal, MO

About The Position

Job Description: Job Title: Community Support Specialist Location: Hannibal, MO Department: Clarity Healthcare Employment Type: Full Time Shift: Monday - Friday Job Summary: Are you passionate about making a meaningful difference in the lives of others? At Clarity Healthcare, we’re looking for a dedicated individual to join our team and help our clients achieve greater independence and wellbeing through personalized, community-based mental health services. In this role, you’ll work directly with clients to develop and implement care plans that promote long-term success. You’ll collaborate with families, healthcare providers, and community organizations to ensure holistic support. If you’re client-focused, compassionate, and eager to grow in a dynamic environment, we’d love to meet you! Position Perks & Benefits: 29 Days of PTO Employee benefits package - health, dental, vision, retirement, life, & more Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees Company-paid basic life insurance Emergency Medical Leave Program Flexible Spending Accounts – healthcare and dependent child-care Health & Wellness Program Employee Assistance Program (EAP) Employee Discount Program Mileage Reimbursement (when applicable) Key Responsibilities: Provide community-based mental health services including assessment, diagnosis, treatment planning, and intervention implementation Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans Utilize a strengths-based approach that incorporates evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, CBT, and DBT Provide behavioral interventions using methods including cognitive processing, operant conditioning, and group dynamics Coordinate care with external providers including physicians, psychiatrists, schools, and community organizations Maintain accurate and timely documentation of services and client progress Facilitate PSR (Psychosocial Rehabilitation) group sessions as aligned with treatment plan goals Participate in ongoing staff development and training opportunities Contribute to quality improvement initiatives through data collection and reporting Build and maintain collaborative relationships with families, schools, and community supports Education and/or Experience Qualifications: Bachelor’s degree in Psychology, Social Work, or related human services field; or Bachelor’s degree in an unrelated field and two years of qualifying experience; or Any four-year combination of higher education and related experience; or Associate’s degree in Behavioral Health Support; or Four years of qualifying experience Qualifying experience includes working with individuals with mental health disorders, substance use disorders, or developmental disabilities. Experience should include services such as skill-building, group or one-on-one support, recovery-focused coaching, or assistance in community functioning and employment. Additional Qualifications: Strong interpersonal and communication skills Ability to problem-solve and think critically Self-motivated and organized Comfortable working independently and as part of a team Ability to navigate and coordinate community-based resources Proficient in maintaining accurate and timely documentation Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees

Requirements

Bachelor’s degree in Psychology, Social Work, or related human services field; or Bachelor’s degree in an unrelated field and two years of qualifying experience; or Any four-year combination of higher education and related experience; or Associate’s degree in Behavioral Health Support; or Four years of qualifying experience
Qualifying experience includes working with individuals with mental health disorders, substance use disorders, or developmental disabilities. Experience should include services such as skill-building, group or one-on-one support, recovery-focused coaching, or assistance in community functioning and employment.
Strong interpersonal and communication skills
Ability to problem-solve and think critically
Self-motivated and organized
Comfortable working independently and as part of a team
Ability to navigate and coordinate community-based resources
Proficient in maintaining accurate and timely documentation

Responsibilities

Provide community-based mental health services including assessment, diagnosis, treatment planning, and intervention implementation
Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans
Utilize a strengths-based approach that incorporates evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, CBT, and DBT
Provide behavioral interventions using methods including cognitive processing, operant conditioning, and group dynamics
Coordinate care with external providers including physicians, psychiatrists, schools, and community organizations
Maintain accurate and timely documentation of services and client progress
Facilitate PSR (Psychosocial Rehabilitation) group sessions as aligned with treatment plan goals
Participate in ongoing staff development and training opportunities
Contribute to quality improvement initiatives through data collection and reporting
Build and maintain collaborative relationships with families, schools, and community supports

Benefits

29 Days of PTO
Employee benefits package - health, dental, vision, retirement, life, & more
Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement (when applicable)
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness