Community Support Program (CSP) Case Manager - Part Time

Aurora Community Services•Phillips, WI

About The Position

We’re more than a human services agency—we’re partners in transformation, walking alongside you on the journey to a fuller, richer life.

Requirements

Bachelors degree in related field with 1,000 hours of supervised post-degree clinical experience, or a field other than behavioral sciences with 2,000 hours of supervised post-degree clinical experience with person who have chronic mental illness
Proficient use of Windows applications - Microsoft Word, Excel, Outlook, and ACCESS
Excellent spelling, grammar, and written/verbal communication skills
Have a valid driver’s license, reliable transportation, and be insurable
Acceptable background verification

Responsibilities

Under the direction of CSP Director and/or Clinical Coordinator, provide case management, crisis intervention, and community support services to consumers
Develop realistic individual treatment plans/in-depth assessments based on consumer’s changing needs, closely consulting with consumers and other team members
Monitor treatment progress, and provide follow-up services
Work side by side with consumers to assist in acquiring independent living skills pertaining to activities of daily living, vocational adjustment, interpersonal skills, social, recreational, and leisure activities
Facilitate consumer groups to enhance the acquisition of skills necessary to improve the consumer’s quality of life
Coordinate all treatment services, assess CSP consumer symptoms, and maintain regular in-person contact with consumers
Assess crisis situations, intervene appropriately, and work autonomously
Complete all necessary documentation as required by certification, funding source, and program standards
Write reports that conform to prescribed style and format
Maintain records documenting time spent with individual consumers, time utilization, meeting locations, individual consumers involved and their symptoms/status
Monitor treatment plans, attend 6-month reviews/update, write progress notes based on treatment plans, and objectives/goals
Consult with peers, supervisors, and other professionals regarding cases, treatment plans, interventions, approaches, etc.
Attend staff meetings as required, advocating for the consumer
Effectively present information to management, staff, and other organizational groups
Demonstrate positive working relationships with consumers, staff, and other professionals
Promote positive consumer relations
Provide consultation, education, and counseling services to family/support systems involved with CSP as needed
Complete agency training and review of company policies/procedures
Maintain consumer confidentiality standard consistent with DHS 75 and HIPAA regulations
Ensure safe work practices
Perform other duties as assigned