Community Support Facilitator II

Hope Services • Seaside, CA

7d • Onsite

About The Position

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. They seek candidates who share their inspirations & aspirations and are committed to promoting diversity, equity, inclusion & belonging at all levels. This role provides support and leadership for consumers to participate in activities and receive services in community settings, as defined by the consumer and their Person Centered Plan and Individualized Personal Plan.

Requirements

• BA or equivalent plus two years of related experience working with people with disabilities in a rehabilitation environment, or Approved combination of experience and education.
• Possession of a valid California Driver’s License, a clear driving record and auto insurance.
• A belief that all people are valued members of the community.
• An understanding of the principles of normalization and commitment to community integration.
• Ability to work independently and cooperatively as a member of the team.
• Excellent communication and documentation skills.
• Knowledge and understanding of alternative communication systems and assistive technology.
• CPR and First Aid certification.
• Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults.
• Ability to be flexible with scheduling and work in a consumer driven environment.
• Strong interpersonal skills. Ability to work with a diverse population.

Responsibilities

• Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan.
• Leads curriculum development and implementation. Assists with job developing, scheduling and staff training.
• Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community.
• Develop and expand consumer participation in typical and generic community activities chosen by the consumer.
• Act as advocate on behalf of consumers served. Develops and implements behavioral support plans for individuals with challenging behaviors and to assure consumer safety.
• Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation.
• Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner.
• Acts as back-up to the program coordinator.
• Leads consumer programming with Center’s activities, services, and team of staff.
• Acts as a mandated abuse reporter.
• Perform other duties as assigned, to assure efficiency of program services.
• Conduct morning meetings to facilitate communication and coordination among staff members. Responsible for leading these meetings and addressing any scheduling conflicts that arise, ensuring that daily activities run efficiently.
• Assisting with the monthly Individualized Services Plan (ISP) staffing log and calculating statistics for vertex reports.
• Mentoring participants and resolving conflicts that may arise between them. Providing guidance, developing behavioral plans and other supports to foster positive relationships and a harmonious environment.
• Provide assistance with stroll duties as needed, including morning and afternoon stroll.
• Serve as a point of contact for new participants and staff members during the orientation process, providing ongoing support and guidance as needed. Responsive to their needs and questions, fostering a positive and inclusive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level