Community Support Associate – The Beacon Learning Center

Ramey-Estep / Re-group•Greenup, KY

1d•Onsite

About The Position

The Community Support Associate (CSA) provides direct support to students within the Beacon Learning Center, a short-term, intensive behavioral health and educational program serving elementary-aged students with moderate to severe behavioral health needs. The CSA plays a vital role in supporting daily program operations, reinforcing therapeutic interventions, and maintaining a safe, structured, and supportive environment to promote student success and stabilization.

Requirements

Must be at least 21 years of age.
Proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies.
Excellent attention to detail and ability to work independently.
Must be able to demonstrate a high degree of flexibility and be able to coordinate multiple priorities effectively.
Capability to effectively handle confidential data promptly.
Must be able to interface well with all departments in a highly professional manner.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.
Experience working with children, preferably in behavioral health, school, or residential settings.
Experience supporting individuals with behavioral challenges preferred.

Nice To Haves

Bachelor’s degree in a related field from an accredited school is preferred.

Responsibilities

Provide continuous supervision and support to students throughout the therapeutic school day.
Assist in maintaining a structured, safe, and therapeutic environment.
Build positive, supportive relationships with students to promote engagement and trust.
Reinforce behavioral expectations, coping skills, and social-emotional learning throughout daily activities.
Implement and support individualized behavioral interventions as directed by clinical and educational staff.
Assist students in developing and practicing emotional regulation, coping strategies, and problem-solving skills.
Provide redirection and support during challenging behaviors using trauma-informed approaches.
Maintain active certification in Safe Crisis Management (SCM) and implement approved de-escalation and intervention techniques.
Respond to behavioral crises in collaboration with clinical and educational staff to ensure the safety of students and staff.
Participate in post-incident debriefings and follow all incident reporting protocols.
Support educational staff during academic instruction by assisting with transitions, engagement, and behavior management.
Assist with daily program activities, including check-in, group transitions, structured breaks, and dismissal routines.
Provide support services in the home or community setting when appropriate and directed by the treatment team.
Assist families in reinforcing behavioral strategies and skills learned in the program.
Complete required documentation accurately and within established timeframes (e.g., service notes, incident reports).
Communicate effectively with the treatment team regarding student progress, concerns, and observations.
Maintain confidentiality and adhere to HIPAA and organizational policies.
Work collaboratively with clinicians, educators, case managers, and other team members.
Participate in team meetings, trainings, and program activities.
Support a positive team culture focused on quality care and student success.
Participates in supervision regularly.
Promotes a positive view of RE to the public and outside agencies.
Perform other duties as assigned.
Ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.
Support the mission, vision, and values of RE.
Facilitate and adhere to the agency’s code of ethics, policies, and procedures.
Support all functions that attain and maintain accreditation and compliance with regulatory agencies.
Support and facilitate positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.
Exhibit effective communication skills, including proper use of agency communication systems.
Participate in appropriate professional development programs to attain and maintain competency.
Effectively manage financial and physical resources to achieve the mission of RE.
Report incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.