Community Specialist

Central Coast Community VNA • Salinas, CA

7h • $28 - $31 • Onsite

About The Position

At Central Coast VNA & Hospice (VNA), we are proud to support the growth and advancement of our team. Due to an internal promotion, we are excited to open an opportunity for a Community Specialist to join our organization. For more than 74 years, VNA has delivered compassionate, team-driven home health, palliative, and hospice care to individuals and families across the Central Coast—providing skilled in-home services ranging from rehabilitation and chronic disease management to comfort care at life’s end. As a nonprofit rooted in community trust, we remain committed to dignity, respect, and patient-centered care, reinvesting in clinical excellence, family support, and accessible community health services. We welcome individuals who are passionate about community impact and healthcare to apply and grow with our mission-driven team. The Community Specialist (CS) provides administrative and operational support across VNA Specialty Programs, including Volunteer and Bereavement Services. Working under the direction of Program Leaders, this role supports daily operations through patient and client communication, event coordination, and administrative functions such as EMR documentation, data tracking, and database management. The CS collaborates with internal teams, supports program awareness through presentations, and manages referrals, reporting systems, and data collection processes. This role may also assist in onboarding and training new staff.

Requirements

• High school diploma or GED required
• At least 1 year of experience in a healthcare setting (home health or hospice preferred)
• Strong interpersonal and communication skills
• Proficiency in Microsoft Office, particularly Excel for data tracking and reporting
• Current driver's license
• Auto insurance
• Reliable vehicle

Nice To Haves

• Coursework or background in Social Services or Healthcare Administration preferred
• Bilingual in Spanish strongly preferred

Responsibilities

• Serve as project lead for ECM, Aspire, and Connections programs, including managing referrals, admissions, scheduling, data tracking, and reporting
• Coordinate and complete referral processes, including obtaining authorizations, verifying eligibility, ensuring compliance, and communicating with clinical staff
• Conduct bereavement follow-up calls and document outcomes
• Support and collaborate with the Volunteer team, including program coordination and leadership support
• Plan and execute events, including logistics, setup, and coordination
• Maintain accurate and timely documentation in EMR systems and internal databases
• Manage multiple tasks in a fast-paced environment, both via phone and in person
• Communicate program benefits clearly to patients, families, and stakeholders
• Travel within the service area as needed

Benefits

• Paid time off
• Medical, dental, and vision insurance
• Company paid life insurance
• HSA and FSA options
• 403(b) plan
• A $35 monthly premium for employee-only medical coverage or other options available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED