Community & Social Media Intern

PlayStation Global•Montreal, QC

11d•Hybrid

About The Position

Haven Studios, a PlayStation Studios game development team in Canada, is seeking a curious, creative, and community-minded intern passionate about multiplayer games and their communities. This internship is designed for individuals who are active online, engaging with platforms like TikTok, Discord, Twitch, and staying updated on multiplayer games. The intern will work with the Community team to engage players, support social and creator initiatives, and learn about community management within an AAA game studio. Responsibilities include contributing to player conversations, content creation, feedback analysis, creator programs, and live playtests, providing firsthand experience in launching a new live service game. This role offers broad exposure to Community, Marketing, Production, Player Experience, and Live Operations, making it an excellent opportunity for those aspiring to a career in the games industry.

Requirements

Currently pursuing (or recently completed) a degree in Marketing, Communications, Digital Media, Creative Media, or a related field.
Passionate about multiplayer games and the communities that surround them.
Active in online communities such as Discord, Reddit, Twitch, or similar platforms—you understand how players communicate online.
Familiar with social platforms including TikTok, YouTube Shorts, Instagram, Twitch, and X.
A creative storyteller who enjoys creating engaging social content.
Strong written communication skills and an eye for detail.
Curious, proactive, and comfortable wearing multiple hats in a fast-paced environment.
Excited to learn community management and how player feedback helps shape game development.
Based in Montreal and able to work in our studio environment.

Nice To Haves

Streaming or content creation experience.
Fluent in both English and French.
Familiarity with live service or multiplayer games.

Responsibilities

Engage daily with players across Discord and other community platforms.
Help answer questions, encourage conversations, and foster a welcoming, inclusive environment.
Identify recurring questions, trends, and emerging discussions.
Support the creation of short-form social content for platforms like TikTok, YouTube Shorts, Instagram, and X.
Collaborate with the Community Content Manager to plan, prepare, and publish community communications.
Assist with basic video editing, image creation, and social asset production.
Monitor player conversations and sentiment across social platforms and Discord.
Capture community feedback and summarize actionable insights for development teams.
Help identify emerging community trends and opportunities.
Partner with Community, Marketing, and Player Experience teams.
Learn the tools and workflows that support a modern live game.