Community SOC Family Partner

TRILLIUM HEALTH RESOURCES•Greenville, NC

9d•Remote

About The Position

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Trillium believes that empowering others begins with supporting our team. We offer our employees a collaborative, mission-driven work environment, competitive benefits and work-from-home options for most positions, and opportunities for professional growth in a diverse inclusive culture. Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. Trillium Health Resources has a career opening for a Family Partner to join our team! The Family Partner is responsible for educating parents/caregivers about how to effectively navigate the child-serving physical, behavioral and social service systems for themselves and about the existence of informal/community resources available to them. This position also facilitates the parent’s/caregiver’s access to these resources and works alongside the System of Care Coordinator in their assigned counties. This position supports a system of care for young people and families receiving child mental health and substance use services for assigned counties in the Trillium Catchment Area. Family Partners ensure members receive whole person care focused on all members’ needs including physical health, behavioral health, and social determinants of health that helps to establish positive outcomes for members and transform their lives for the better.

Requirements

High School Diploma or GED.
Minimum of four (4) years of experience as a primary caregiver for a child or youth receiving Medicaid or State funded BH services.
Must have a valid driver’s license
Must reside within Trillium’s North Central Region, which includes the following counties: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, or Wilson.
Must be able to travel within catchment as required.

Nice To Haves

Two (2) years paid experience working directly with individuals with BH/MH or IDD conditions. Paid experience related to the counties in which they are applying.
Certified Peer Support Specialist.

Responsibilities

Participate in comprehensive System of Care planning, implementation, coordination, and training related to required core functions within the Region in which it operates.
Provide education and support to members and families in learning about and exercising rights and responsibilities.
Serve on a multidisciplinary care team to utilize person-centered planning methods/strategies to gather information, to get to know the members and families/legally responsible persons to adequately address specific needs of the individual.
Support completion of discovery activities (information gathering and assessment) as a component of the planning process.
Assist members/legally responsible persons in choosing service providers, ensuring objectivity in the process.
Assist the member/family supported to direct the planning process/plan development, to the extent desired by the member.