Community Services Specialist

Evara Health • St. Petersburg, FL

1d • Onsite

About The Position

The purpose of the Community Services Specialist position is to assist community members in applying for benefits (Medicaid, Medicare, Food Stamps, Cash Assistance, Social Security, Disability, Florida KidCare, etc.) via the state of Florida’s web portal (ACCESS) as well as assisting community members in the preparation of electronic and paper applications to establish eligibility and enrollment in coverage through the Health Insurance Marketplace and potentially qualify for an insurance affordability program. The Community Services Specialist will also serve as a community liaison for participants by connecting them with viable services offered by Evara Health and throughout Pinellas County.

Requirements

• High School Diploma or GED certificate
• Ability to navigate and enter data into an electronic health record
• EMR Certification
• CAC Certification
• Food Handling Certification

Nice To Haves

• some college preferred
• Minimum (1) year of experience as front office staff in a healthcare setting and/or customer service preferred

Responsibilities

• Assist clients with applications for health insurance, social services, and other assistance programs through one-on-one counseling.
• Assess client needs, provide referrals, and advocate on behalf of clients to help resolve resource-related challenges.
• Follow up on referrals from care team members and track clients’ progress toward accessing services and benefits.
• Maintain accurate documentation and progress updates in the electronic records system.
• Promote Community Services programs within Evara Health and throughout the community through outreach events, local organizations, and stakeholder partnerships.
• Provide education on ACCESS, the Health Insurance Marketplace, and available community resources.
• Enroll patients in the Food Rx Program and assist with vouchers and access to appropriate food resources.
• Manage daily food pantry operations, including inventory monitoring, ordering, stocking, and organization.
• Register and schedule patients in the EMR and maintain required Evara Health EMR certification.
• Complete required training and provide coverage at other Evara Health locations as needed.

Benefits

• 15 days of paid time off each year, with the option to cash out eligible unused PTO.
• 10 paid holidays each year, plus an additional paid day off to celebrate your birthday.
• Access medical, dental, and vision coverage designed to support you and your family, plus free healthcare services at Evara Health for eligible employees and dependents.
• Additional benefits and wellness resources are also available to support your overall health and well-being.
• Build toward your future with employer contributions of up to 4% of your salary, along with guidance and resources to help you plan for retirement.
• Eligible employees can receive up to $1,500 per year toward continued education and professional development expenses, including tuition, licensure, certifications, conferences, and other approved learning opportunities.
• Quarterly incentive programs that recognize eligible employees for helping Evara Health achieve key organizational, team, and performance goals.
• Opportunities to build new skills, take on greater responsibility, and advance into leadership or other roles across Evara Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED