Community Services Specialist I – After School

City of Pomona•Pomona, CA

4d•Onsite

About The Position

The Community Services Specialist I supports the City of Pomona’s community recreation programs, with this vacancy focused on after-school programming. The position oversees after-school sites or program areas and helps ensure program goals and community needs are met. During the school year, programs generally run Monday through Friday in the afternoon at park-based centers and offer enrichment, sports, and outdoor activities. Summer schedules vary and may include shifts throughout the day; staff may be assigned to summer camps and other recreation programs. Depending on operational needs, staff may also be assigned to Outdoor & Active (Sports) programs, including coaching, officiating, sports programming, league operations, and recreational activities for different ages. This is an at-will, part-time, hourly position averaging approximately 15–20 hours per week. The vacancy description also states that total hours may not exceed 1,000 in a 12-month period. Some weekend and evening shifts may be required based on program needs. The role calls for customer service, collaboration, sound judgment, safety awareness, and the ability to lead and support youth activities. The position offers participation in a City-designated deferred compensation plan and access to bilingual pay.

Requirements

High school graduate or GED equivalency.
At least one year of paid or volunteer experience, or a combination of both, in a recreational field or tutoring.
Valid California Class C driver's license and a good driving record; must be maintained.
Knowledge, skills, and abilities equivalent to a qualifying combination of experience and training.
Customer-service orientation and ability to attend to community needs and expectations.
Strong interpersonal skills and ability to work collaboratively with a team.
Safety awareness and vigilance in identifying and addressing health risks and hazards.
Ability to facilitate constructive and productive group interactions.
Ability to perform under physically demanding conditions.
Ability to appreciate and work with varied backgrounds and cultures.

Nice To Haves

College students studying Kinesiology, math, science, or language arts are strongly encouraged to apply.

Responsibilities

Provide customer service to the public and assist with planning activities and events.
Lead and support group activities and programs, including indoor and outdoor games, sports, arts and crafts, and special events.
Continuously supervise youth participants during program activities, special events, and day excursions.
Maintain and prepare sports equipment for planned enrichment activities.
Help maintain a safe program environment for participants.
Assist with opening, closing, and cleanup of City facilities, and ensure facilities are secure upon closing when applicable.
Answer public inquiries and provide information about available programs.
Work collaboratively and in a customer-service-oriented manner with City of Pomona coworkers and the public.
Provide support in recreation, Outdoor & Active programs, special events, and parks as needed.
Assist with Department events, including the Haunted House, Holiday at the Plaza, and Egg Hunt.
Perform other related duties as assigned.
Oversee after-school sites or program areas and help ensure program goals and community needs are met.
Depending on assignment and operational needs, support sports programs through coaching, officiating, sports programming, league operations, and recreational activities.