Community Services and Public Safety Supervisor

City of Temple CityTemple City, CA

About The Position

Under direction, supervises and coordinates community services and public safety program activities and operations including parking administration and enforcement, emergency/disaster preparedness planning, public safety volunteers and contract law enforcement activities; provides staff support for the Public Safety Commission; coordinates assigned activities with other divisions, outside agencies, and the general public; and provides highly responsible and complex staff assistance to the City Manager or his designee. A 3% Cost-of-Living Adjustment (COLA) will take effect on July 1, 2026.

Requirements

  • Graduation from an accredited college or university with a degree in public administration or related field; and Two years practical experience performing management level administrative support services for a public agency.
  • Possession of a valid Class C driver's license issued by the State of California.
  • Ability to sit for up to two hours at a time.
  • Ability to see.
  • Ability to climb a footstool or ladder for the purpose of retrieving records from storage.
  • Ability to get from one location to another in the course of doing business.

Nice To Haves

  • Municipal emergency services experience is preferred.
  • Qualifying experience may be substituted for the education requirement on the basis of two years experience for each year of college education required, (i.e. two years of qualifying experience for one year of college, four years of qualifying experience for two years of college, six years of qualifying experience for three years of college, or eight years of qualifying experience for four years of college).

Responsibilities

  • Coordinates the organization, staffing, and operational activities for assigned community services and public safety programs.
  • Carries out supervisory responsibility in accordance with policies, procedures and applicable laws, including: Interviewing, hiring and training of staff; Planning, assigning, directing work and establishing deadlines; Appraising performance, rewarding and disciplining employees; and Coordinating, developing, and approving staff training, addressing complaints and resolving problems.
  • Monitors the delivery of services through firsthand observation and reports; advocates with management of the public safety agencies for the implementation of city approved strategies, policies, and procedures; researches, develops, interprets, communicates, and monitors policies, procedures, and ordinances; recommends improvement when necessary and writes/revises same.
  • Oversees parking control program data processing, penalty assessment collection, and citation protest requests.
  • Provides coordination and supervision of Public Safety operations at City events and activities.
  • Provides staff support for the City’s Public Safety Commission; organizes Public Safety Commission meetings; maintains a record of and tracks action taken on issues brought before the Public Safety Commission; prepares periodic report to the City Manager and Council on Public Safety Commission issues and activities.
  • Receives, evaluates and responds to citizen concerns, complaints or requests for information regarding public safety programs and services; reports to management staff.
  • Explains procedures and policies; designs, develops, and supervises implementation neighborhood-based crime prevention and public safety community relations program including neighborhood watch programs.
  • Audits Sheriff’s compliance with contract service levels to ensure compliance with contract.
  • Assists in researching grant funding opportunities in the area of public safety and in preparing grant applications; supervises the implementation of grant funded programs and evaluates programs for accomplishment of stated objectives.
  • Assists in managing the City's Emergency Management Plan including: Analyzing critical issues; Identifying potential hazard to health and safety; Coordinating and facilitating the activities of City staff in planning and preparing for response to emergency occurrences; Developing City response plans and ensuring the City's Disaster Preparedness Plan is maintained in accordance with State law; and Designing, planning, and conducting exercises to test the City's emergency response readiness capability and training staff.
  • Serves as the liaison for the assigned community services and public safety programs and coordinates assigned public safety activities with other divisions, departments, and outside agencies.
  • Maintains awareness of new trends and developments in the field of community services and public safety.
  • Prepares and/or reviews complex, routine, and non-routine reports and analysis utilizing a variety of software; develops budgets including conducting research, preparing projections, and monitoring funds; assists in planning short-term and long-range goals, objectives, organizational structure, and overall direction for the division.
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