The Community Service Specialist performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Specialist is responsible for overseeing the physical community, general maintenance repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community. JOB SPECIFIC COMPETENCIES: Provides service to residents in a prompt, courteous, and professional manner. Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders. Follows up on work assignments for efficiency and thorough completion. Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder. Makes regular inspections of the community, notifies management of problems and recommends solutions. Can identify and correct hazardous community conditions that could place the community in a liable position. Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment. Obtains competitive pricing on purchases, maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager. Assists the Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees