Community Service & Parking Enforcement Officer

Embry-Riddle Aeronautical University • Daytona Beach, FL

3d • Onsite

About The Position

The Community Service and Parking Enforcement Officer support the Campus Safety & Security Department by providing non-emergency safety services to the Daytona Beach campus community. This role is primarily responsible for parking and traffic enforcement while delivering high-level customer service to students, faculty, staff, and visitors. This position contributes to maintaining a safe and secure campus environment through routine patrols, enforcement of university parking regulations, and assistance with non-criminal incidents. The role does not require a security license and is restricted from responding to calls outside the defined scope of duties. This is a 24-hour operation requiring shift coverage. C-shift hours are 10:00 p.m. – 7:00 a.m., and occasional unscheduled overtime may be required based on university needs.

Requirements

• High school diploma or GED
• High school-level ability in spelling, grammar, basic composition, and math
• 1–3 years of related work experience
• Valid Florida Driver’s License
• Must meet University standards for approved drivers
• No felony convictions
• Excellent verbal communication skills
• Ability to write legibly and complete reports
• Ability to manage multiple tasks simultaneously (radio, phone, and in-person communication)
• Ability to interact professionally with students, faculty, staff, visitors, and co-workers
• Ability to resolve complaints using tact and diplomacy
• Ability to work in outdoor conditions and around vehicular traffic
• Ability to stand or walk for extended periods
• Ability to lift 10–25 pounds
• Ability to operate a motor vehicle and basic office/computer equipment

Nice To Haves

• Prior law enforcement, military police, or corrections experience
• Experience with T-2 and ALPR technology

Responsibilities

• Performing parking and traffic enforcement, including use of automated license plate reader (ALPR) technology
• Conducting regular patrols to identify safety hazards and security concerns
• Securing buildings, providing access requests, and safeguarding property
• Completing incident reports and required department documentation
• Responding to private property accident reports, motorist assists, animal complaints, and lost article reports
• Providing escorts and non-emergency transports
• Assisting with special events and community outreach

Benefits

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED