COMMUNITY SERVICE OFFICER (WT: STATE LAW ENFORCEMENT DISPATCHER) - 76001231
About The Position
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service education and enforcement. The Florida Highway Patrol (FHP), a division of FLHSMV, is a nationally accredited state law enforcement agency charged with enforcing the laws of Florida and ensuring the safety of the motoring public. FHP has seven Regional Communication Centers (RCC) that operate 24/7 to provide professional dispatch and communication support services for FHP and seven other state law enforcement agencies. State Law Enforcement Dispatchers, also known as Community Service Officers, are non-sworn communications professionals who serve as the vital link between the public and law enforcement and are crucial to maintaining the safety and welfare of the public and law enforcement officers.
Requirements
- Must be willing and able to work rotating days and shifts to ensure coverage 24 hours per day, 7 days per week, including weekends and holidays.
- Must be 18 years of age or older.
- High school diploma or a general equivalency diploma is required.
- The position you are applying is subject to a Level 2 background along with Criminal Justice Information Systems (CJIS) and State Law Enforcement Radio System (SLERS) security clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.
- Potential candidates must successful complete a drug screening, medical and psychological examination.
Nice To Haves
- Incumbents of this position are required to be 911 PST certified within 12 months of the date of hire.
Responsibilities
- Responding to emergency and non-emergency calls.
- Dispatching Troopers and other state law enforcement officers.
- Monitoring and responding to radio and data communications traffic.
- Helping coordinate efforts between FHP and other agencies (e.g., the Florida Department of Transportation after crash incidents).
- Receiving, relaying, and documenting call/incident details, law enforcement activity and other information.
Benefits
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Supplemental Insurance Options such as Disability, Dental and Vision
- Contributory Retirement Plan
- Member Assistance Program
- Tuition assistance to state universities and community colleges is available for full-time members.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
