Community Sales Manager

Brookfield Properties•Roseville, CA

9d•Onsite

About The Position

Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, is seeking a Community Sales Manager. The company's goal is to create the best places to call home, from award-winning master-planned communities to well-designed homes, cultivating exceptional life experiences. As part of Brookfield, a large alternative asset manager, they bring a fresh approach, creativity, innovation, and sustainability to real estate development and management. The Community Sales Manager will be the "Resident Expert" in sales, construction, finance, local community knowledge, marketing, architecture, pricing, and strategy. This role is responsible for the day-to-day operations of the sales center, including meeting sales, closing, customer experience, and revenue goals. The Sales Manager will also act as a leader and mentor to Sales Representatives, build relationships with customers, and maintain respect and professionalism.

Requirements

Must hold a valid California Real Estate License with the Californian Department of Real Estate.
A minimum of 5 years’ experience in new home sales.
Enthusiasm, positive attitude, and ability to pivot quickly are a must.
Excellent listening, communication, and organizational skills.
Ability to multi-task and prioritize.
Proficient computer skills & knowledge i.e. Microsoft Office Suite, Teams, Salesforce, Docu-sign, Newstar Sales, Adobe, Video Messaging.

Nice To Haves

Post-secondary diploma or degree in business or related area a plus.
Education and experience will be considered.

Responsibilities

Meet or exceed sales, closing, referral, customer experience & revenue goals per company business plan.
Assist in motivating and onsite training for Sales Representatives.
Effectively manage the community sales gallery, models, and homesites.
Coordinate effectively with team members and key relationships.
Represent the company in various industry, civic, and other public relation activities including virtual webinars.
Master systems and processes and seek opportunities for efficiency.
Manage backlog/escrows efficiently and effectively while providing an exceptional customer experience.
Problem solving, expectation setting & assisting customers in overcoming objections on a daily basis.
Obtain, analyze, and share competitive data and provide input on how to produce additional sales at a greater profit.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; and maintaining involvement within the local residential homebuilding industry.
Work with the Marketing Department to identify local marketing opportunities; determine consumer requirements, market needs, and competitor's strengths and weaknesses.
Participate in events for community including pre-opening virtual and in person events.
Explain the homebuying process clearly, respond quickly to customer questions while providing accurate answers.
Act as the customer ambassador through the close of escrow and ensure the homebuying journey is pleasant.
Provide construction and other updates to customers throughout escrow.
Prepare and/or process reports, contracts and other items needed in day-to-day sales operations.
Assist in preparing new communities for the opening, including gathering information, preparing documents, and building processes for the sales gallery.
Generate new traffic and sales opportunities through prospecting.
Qualify prospects, ask discovery questions, listen intently, and provide a thorough presentation.
Follow-up with prospects/homebuyers on a weekly basis.