Community Sales Manager

CITY VENTURES•Morgan Hill, CA

11d•$78,000 - $80,000•Onsite

About The Position

The Community Sales Manager position is a pivotal role in residential real estate development, responsible for overseeing the entire sales process for new homes in an assigned development in Northern California. This individual will collaborate with a team of professionals, develop and implement effective sales strategies, and ensure exceptional customer experiences from first inquiry through to the closing of the home. Operating in a dynamic, highly competitive market, the ideal candidate will possess deep knowledge of local housing trends, impeccable communication skills, and a passion for delivering dream homes to clients.

Requirements

Minimum of 5 years in new home sales, with at least 2 years in a sales role.
Experience within the Northern California market is highly desirable.
Current California Real Estate License
Proficiency in CRM software, Microsoft Office Suite, and various sales and marketing tools.
Familiarity with digital sales platforms used in the real estate industry.
Outstanding verbal and written communication skills.
Ability to interact effectively with internal teams, clients, trade partners, and community members.
Demonstrated ability to motivate, coach, and lead to exceed targets.
Strong planning, time management, and multitasking abilities to manage multiple priorities in a fast-paced environment.
Highly developed analytical skills to interpret market data, forecast trends, and make data-driven decisions.
Commitment to delivering outstanding customer experience and resolving issues with tact and professionalism.
Capable of navigating and thriving amid change, ambiguity, and evolving market conditions.
Ability to see the big picture and set a course that aligns with company objectives and market realities.
Expertise in negotiating contracts, resolving differences, and achieving win-win outcomes.
Comfort embracing technology for virtual tours, digital contracts, and online marketing campaigns.
Skill in understanding and responding to client emotions, building rapport, and managing team morale.
Resourcefulness in overcoming obstacles and addressing unforeseen challenges in the sales process.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Foster a collaborative, high-performance culture that encourages professional growth and consistently achieves sales targets.
Collaborate with VP and Director of Sales to execute, and refine sales plans in the assigned community, ensuring that company objectives are met.
Analyze market trends and customer insights to adjust strategies as needed for maximum effectiveness.
Oversee the client journey from initial contact through contract and closing, ensuring an exceptional level of service, timely communication, and seamless collaboration with the construction and customer care teams.
Provide regular reports to senior management regarding progress, challenges, and opportunities.
Work closely with marketing, construction, design, and finance teams to align sales objectives with overall business goals.
Participate in project launches, model home openings, and community events.
Ensure all sales processes comply with local, state, and federal regulations.
Oversee accurate contract preparation, documentation, and adherence to corporate policies.
Maintain up-to-date knowledge of market conditions, competitor activity, and buyer preferences in Northern California.
Leverage data to inform product offerings and sales approaches.
Represent the organization at local events, real estate expos, and community gatherings to build brand awareness and foster relationships with stakeholders.
Address and resolve any concerns or issues raised by buyers, working to ensure satisfaction and maintain the company’s reputation for service excellence.
Identify areas for process improvement and innovation within the sales function, implementing best practices to drive competitive advantage.
Conduct regular huddles with the sales team to review goals, address challenges, and celebrate wins.
Tour model homes and communities with prospective buyers, highlighting unique features and customization options.
Review and approve client contracts, ensuring all details are accurate and expectations are set.
Monitor sales traffic, conversion rates, and inventory levels, adjusting tactics as needed to meet objectives.
Coordinate with the marketing team on promotional events, advertising campaigns, and lead generation efforts.
Stay abreast of new home design trends and competitor offerings to ensure competitive positioning.
Engage with buyers’ post-sale to ensure satisfaction and generate referrals.
Report weekly and monthly performance metrics to upper management.