Community Sales Manager

Atria Senior Living • LA-Shreveport, LA

1d

About The Position

The Community Sales Manager is responsible for achieving revenue goals through lead generation and conversion. The role develops and maintains relationships, partners with General Managers/Executive Directors and community teams, and builds knowledge of customers and the local market. The manager oversees lead generation and follow-up, contributes to sales and marketing plans, tracks performance, conducts tours and sales calls, and helps ensure the community is prepared and marketed in accordance with company standards.

Requirements

• Two years of direct sales experience with a proven record of setting goals and achieving results.
• Ability to build relationships through telephone, face-to-face communication, networking events, and on-site lead generation events.
• Exceptional persuasive and problem-solving skills.
• Ability to work under pressure with a high demand for results.
• Ability to travel within the local market to attend lead-generation events.
• Proficiency with CRM tracking systems and Microsoft Office Suite.
• Valid driver’s license; the position includes driving responsibilities and may involve a company-provided or personal vehicle.

Nice To Haves

• Bachelor’s degree in a related field or equivalent experience.

Responsibilities

• Manage lead generation, including cultivating and maintaining relationships with local professional influencers to increase community awareness and generate referrals.
• Partner with the General Manager/Executive Director and divisional sales team to develop and implement a community sales and marketing plan.
• Review and analyze community and market sales data and use it to establish goals and action plans.
• Meet established lead and lease conversion targets.
• Work with paid referral partners to develop and convert leads into confirmed move-ins.
• Respond promptly to prospective leads and keep the CRM system up to date.
• Respond to telephone inquiries remotely and in real time where possible, and conduct walk-in and scheduled tours.
• Work with the General Manager/Executive Director to train and coach community staff who may handle inquiry calls or tours.
• Make outbound sales calls to schedule community visits and advance the sales process.
• Promote and facilitate on- and off-site events that generate leads and community tours.
• Manage the community marketing budget and maintain inventory of branded promotional materials.
• Collaborate with the General Manager/Executive Director to develop and maintain an internal resident referral program.
• Help ensure the community, apartments, model apartments, common areas, and grounds are staged and marketable in accordance with company standards.
• Maintain detailed lead information in the CRM system.
• Negotiate rental agreement incentives and terms with prospective residents and/or family members within company standards.
• Visit competitors regularly and maintain information as directed by the company.
• Perform other duties as needed or assigned.

Benefits

• Paid holidays and PTO
• Annual anniversary rewards may be available to community employees depending on classification and location
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Retirement savings plan with 401(k) employer match
• Tuition reimbursement for U.S.-based communities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed