P1473 - Community Safety Officer (Shift)

City of Moncton • City of Moncton, NB

13d • CA$54,021 - CA$63,559 • Hybrid

About The Position

This is a highly responsible position that reports to the Team Lead – By-Law Execution. The Community Safety Officer (CSO) plays a vital role in maintaining a safe and secure environment within the community. The CSO is responsible for promoting public safety through proactive patrolling, community engagement, enforcing the city’s By-Law and responding to incidents. This role acts as visible and approachable presence in the community, addressing safety concerns, responding to non-emergency incidents. This role involves building strong relationships with community members, education of the public and working closely with various agencies to maintain a safe and welcoming environment for all residents.

Requirements

• High School graduate or equivalency.
• 2-year post-secondary education with a diploma in policing and corrections, paralegal or other equivalent training.
• Minimum of one (1) years’ experience in regulatory or enforcement field.
• Above-average level of commitment, initiative, tact, and judgment.
• Self-motivator and team player.
• Experience relative to municipal law enforcement including research, investigation and court proceedings.
• A willingness to upgrade skills when required.
• Strong knowledge of municipal, provincial and federal regulations and procedures relating to by-law enforcement.
• Ability to read, analyze, and interpret by-laws and provincial legislation.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information, respond to questions from groups of managers, clients, customers, and the general public.
• Knowledge of methods, practices, procedures pertinent to municipal by-laws and various provincial statutes.
• Class 5 driver’s license.
• Flexibility and the ability to work under constant pressure.
• Ability to exercise diplomacy during difficult situations.
• High level of maturity, tact and discretion to be able to deal effectively with court personnel, solicitors, and other enforcement agencies.
• Ability to work in various weather conditions.
• Ability to work in a highly confidential environment.
• Compliance with Council and Corporate adopted policies (i.e. Attendance Management, Respectful Workplace and Health and Safety).

Nice To Haves

• The ability to communicate in the French language would be an asset but not a requirement. Preference will be given to the candidates who meet the INTERMEDIATE+ (2+)Level as per the Province of New Brunswick Linguistic Standards in both languages (oral English and French)

Responsibilities

• Promoting public safety through proactive patrolling, community engagement, enforcing the city’s By-Law and responding to incidents.
• Acting as a visible and approachable presence in the community, addressing safety concerns, responding to non-emergency incidents.
• Building strong relationships with community members.
• Educating the public.
• Working closely with various agencies to maintain a safe and welcoming environment for all residents.
• Providing guidance/explanations to customers by phone, letter or in person, and answering inquiries regarding complaints and general by-law inquiries based on service delivery levels established by Council.
• Conducting site inspections and attending court proceedings.
• Providing reports to supervisors that will impact by-law enforcement scheduling and legal proceedings on behalf of the City of Moncton.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED