Community Resource Coordinator

Cook CountyChicago, IL
6dOnsite

About The Position

The Community Resource Coordinator, under the direction of the Clinical Program Manager, will serve as a specialist for Cook County Sheriff’s Office (CCSO), Community Resource Center (CRC). The Community Resource Coordinator works with a multidisciplinary team of professionals to engage participants in services and assist them with care coordination. They will provide individual and group interventions, case management, and supportive services to clients of the Community Resource Center. They will administer assessment measures, develop, and review treatment and care plans, and coordinate community linkages for participants. They will work with community agencies to coordinate service delivery for community corrections, reentry initiatives, and community members. They will provide services to persons returning to the community from the Cook County Department of Corrections (CCDOC), those residing in the community under CCSO supervision, survivors of domestic violence, and persons at risk of eviction. The Community Resource Coordinator is entrusted to collaborate with interdepartmental team members, community organizations, and outside services on behalf of the affected Cook County residents. The Community Resource Coordinator will provide financial, medical, and behavioral health assessments of residents facing eviction, along with identification of psychosocial needs in compliance with State and Federal Regulations. The incumbent must be able to act in a professional manner, with tact and confidence, while working in close personal contact with residents, family members and public.

Requirements

  • Possession of a master’s or higher degree, from an accredited college or university, in Counseling, Psychology, Social Work, Social Sciences, Criminal Justice and Criminology, or a closely related field.
  • Two (2) years of full-time paid experience in behavioral health services and/or social services.
  • Proficiency in the use of Microsoft Word, Excel, and Outlook.
  • Ability to work in a professional office environment, within a jail/prison, and in the community.
  • Ability to work any shift assigned, including days, afternoons, or midnights; must be capable of working holidays and weekends; must be capable of working mandatory overtime, as required.

Nice To Haves

  • Possession of professional certification(s) in applicable areas such as Addiction, Domestic Violence, Aging, Family, Military, and/or Case Management.
  • Possession of or working towards active state licensure as a Licensed Clinical Social Worker (LCSW) and/or a Licensed Clinical Professional Counselor (LCPC).
  • Experience working in additional service settings/with other populations (e.g., housing/ homelessness, substance use treatment, behavioral health settings, community corrections, domestic violence).
  • 40-hour domestic violence (DV) training.
  • Substance Abuse Counselor Certification.
  • CADC (Certified Alcohol and Drug Counselor through IODAPCA) certified.
  • A minimum of one year experience working in the Domestic Relations field with a working knowledge of Orders of Protection and Domestic Violence Services.
  • A minimum of one year experience working in a youth related service area.
  • A minimum of one year experience implementing a case management system and a network of resources.
  • A minimum of one year experience working in either a hospital or rehabilitative/nursing home where contact was made regularly with individuals co-occurring disorders.
  • Possession of bilingual language skills.

Responsibilities

  • Assess participants for determination of clinical, socio-emotional and reentry service needs; focuses on diagnostic and functional evaluations and makes recommendations on treatment goals and plans; collects information through interviews and observations.
  • Assist in developing, planning, and implementing social services policies and procedures designed to provide Cook County residents and community groups facing eviction, mental health, substance abuse, homelessness, cooccurring disorders, domestic violence, or other concerns with education, counseling, crisis intervention and available resources to ensure safety and well-being.
  • Provide both general and specialized professional casework services and counseling to community groups and residents affected by eviction, mental health, substance abuse, homelessness, cooccurring disorders, domestic violence, or other concerns. Provide direct services via telephone and home visits to residents facing eviction or being a resource for the eviction team/defendant, at the eviction to assist with counseling, assessment, referral, and other social service duties.
  • Establish a supportive, motivational, and therapeutic relationship with participants; plans, organizes and leads structured interventions; works to effect behavioral changes and helps individuals make healthier life choices.
  • Provide focused intervention of participants; provides consultation and training to CRC staff to enhance their skill in providing effective management of impacted participants.
  • Develop relapse prevention plans and helps participants maintain stability.
  • Gather information about participant’s needs and provides resources; collaborates with other service organizations or entities, within and outside the Cook County Sheriff’s Office.
  • Complete and maintain service-related paperwork, in accordance with state and federal requirements; writes reports, treatment plans and recommendations, progress reports and other reports, as required.
  • Evaluate the effectiveness of the treatment/care plan in correlation to the participant’s progress in resolving identified problems and meeting identified goals.
  • Collaborate with community organizations, advocacy groups, governmental agencies, or entities within and outside of the Cook County Sheriff’s Office.
  • Guide clients in the development of skills to assist in dealing with their problems.
  • Refer clients to community resources, as necessary.
  • Prepare written case management reports and assessments and recommend policy changes based on the reports and assessments as needed.
  • Respond to referrals from community organizations and residents.
  • Act on the resident’s behalf to relay needs and information to family; consult with family as needed.
  • Work on special projects in addition to assigned responsibilities as requested by the executive office.

Benefits

  • Health Insurance Program – Health insurance coverage includes medical, dental and vision care and is available for an employee and his/her eligible dependents.
  • Holidays – Thirteen (13) Holidays are granted in each Fiscal Year. Employees who are active at the beginning of the fiscal year (December 1st) also qualify for a floating holiday.
  • Sick Leave – Granted sick leave is earned and accrued at the rate of one (1) day for each month of service and may be accumulated up to one hundred and seventy-five (175) working days.
  • Vacation Leave – Granted Vacation leave is earned and accrued, with employees having the opportunity to accrue fifteen (15) days within the Fiscal Year; Vacation leave accruals increase based on an employee’s anniversary date of employment.
  • Life Insurance – Basic term life insurance, equal to one (1) time the employee’s annual salary, is offered to every employee at no cost and the employee may elect to purchase supplemental coverage.
  • Pension Plan – Employees contribute into the Cook County Pension Fund and earn a prescribed percentage for each year of service; employees may be eligible for an annual annuity after ten (10) years of service and upon reaching a certain age based on when the employee started employment.
  • Deferred Compensation Program – Employees may elect to enroll in a deferred compensation plan, a tax deferred plan which may be used as a supplemental retirement option.
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