Community Resource Coordinator

PromptCare Companies•Lenexa, KS

8h•Hybrid

About The Position

Promptcare is seeking a compassionate and driven Community Resource Coordinator (CRC) to join our team, supporting individuals living with bleeding disorders. This role is essential in building strong relationships with patients, promoting therapy adherence, and ensuring access to vital resources and support services. The CRC will serve as a key liaison between patients, nonprofit partners, and internal teams, helping to improve patient outcomes and satisfaction. Join a supportive, mission-driven team where you can make a meaningful impact in the lives of patients and families while enjoying opportunities for professional growth and community involvement. To learn more about our company, visit us at w ww.promptcare.com. Job Type: Full-time, 40hrs per week, Monday-Friday, hybrid. Location: Hybrid out of Lenexa, KS and Open to Remote as well

Requirements

High School Diploma or equivalent required
2–5 years of experience in a healthcare setting preferred
Familiarity with national and local bleeding disorder chapters and available assistance programs is a plus
Strong event planning skills, including the ability to manage logistics, budgets, and timelines
Experience coordinating with clients, vendors, and cross-functional teams
Critical thinking skills and a solid understanding of social services, as well as public and commercial health insurance
Demonstrated commitment to providing excellent customer service
Ability to manage multiple priorities in a fast-paced, dynamic environment
Exceptional communication and interpersonal skills
Valid driver’s license and auto insurance required
Willingness to travel up to 25% of the time

Nice To Haves

Familiarity with national and local bleeding disorder chapters and available assistance programs is a plus

Responsibilities

Build and maintain relationships with bleeding disorder patients to support therapy adherence, retention, and overall satisfaction
Conduct regular outreach and in-person visits to assess needs, provide education, and coordinate resources
Serve as a liaison between patients, nonprofit partners, and internal teams to ensure comprehensive support
Participate in community outreach and patient engagement events
Collaborate with multidisciplinary teams to address social service and insurance-related needs
Research and maintain knowledge of community resources and bleeding disorder support programs
Assist with medication and supply coordination, including occasional deliveries
Plan and execute patient-focused events and represent the company at local and national bleeding disorder chapter events
Coordinate event logistics, budgets, and vendor relationships
Stay current on bleeding disorder therapies and community developments
Collaborate with marketing team to promote events and industry happenings
Perform additional duties as assigned

Benefits

Comprehensive Medical, Dental, and Vision Package
401(k) Plan with Company Match
Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
Life Insurance: Standard coverage with optional enhancements
Employee Assistance Program: Free counseling and coaching sessions
Emotional Well-being and Work-Life Balance Resources
Short & Long-Term Disability: Company-paid with optional supplements
Accidental Death and Dismemberment Insurance
FSA and HSA: Manage healthcare expenses
Commuter Spending Programs
Volunteer and Engagement Opportunities
Employee Referral Bonuses
Exclusive Discounts on entertainment, travel, and various other supplemental and cellphone plans