Community Representative for Au Pair Program- Grand Rapids, MI

AMERICAN INSTITUTE FOR FOREIGN STUDY•Grand Rapids Charter Township, MI

7d•$11,625 - $19,139•Remote

About The Position

As a Community Representative with Au Pair in America (APIA), you will support and guide host families and au pairs throughout their cultural exchange experience. Acting as a program liaison, you’ll ensure all placements meet U.S. Department of State regulations while helping foster meaningful cross-cultural relationships. This is a remote, flexible position ideal for candidates with experience in education, counseling, cultural exchange, or social work.

Requirements

Self-motivated, organized, and comfortable working independently
Cross-cultural sensitivity and an interest in international exchange
Reliable transportation for in-area visits (within 1-hour drive from home)
Proficiency with email, online platforms, and CRM/data entry tools

Nice To Haves

5+ years’ experience in education, counseling, social work, cultural exchange, or youth development

Responsibilities

Complete required webinars, training calls and online training within 2 months of start date
Comply with all ongoing training requirements and attend annual refresher trainings
Conduct in-home and virtual meetings with host families and au pairs in your cluster area
Maintain contact with host families and au pairs and submit required reports in compliance with Department of State regulations
Provide support for cultural adjustment, education enrollment, and conflict resolution
Offer interim housing support in emergencies when required
Plan monthly au pair cultural meetups and an annual Host Family Day event
Promote APIA through local outreach, social media, and community networking
Guide prospective host families through the application and matching process
Represent APIA at local events and marketing opportunities when possible