Community Relations Specialist

HF Management Services•New York City, NY

6d•Hybrid

About The Position

Community Relations Specialists are on the front lines of improving the lives of New Yorkers by connecting people to health-insurance products and resources that create greater health equity. Community Relations Specialists are bridge-builders, connecting communities to needed information that empowers them to live healthier lives. If you are motivated by the opportunity to create a healthier New York, particularly for the most vulnerable New Yorkers, we want to hear from you! To be successful, the right candidate must be a strategic thinker, comfortable with using data to drive decisions, and be creative in using a number of methods to achieve organizational and community objectives. The successful candidate will create and manage relationships with key community organizations and influencers, such as community-based organizations, schools, and faith-based organizations, among others. We are looking for people who are motivated to make a difference in their community by leveraging available resources strategically to improve people’s lives. You would have the opportunity to do so with an incredibly supportive team, and with Healthfirst, the leading not-for-profit health insurer in New York. Ready to leave your mark? Apply to join Healthfirst’s Community Engagement team today!

Requirements

Strong community ties and relationships within the community
4-5 years of experience in Queens Nassau-based community relations
Ability to meet key organizational priorities through community partnerships and relationships
Demonstrated professionalism in public spheres to represent Healthfirst in the target communities
Must be willing and able to travel throughout Queens, Long Island (Nassau County) areas as needed
Must be willing to work nights and weekend (Saturday and Sunday) events as needed
Access to a motor vehicle, valid driver’s license & proof of insurance
Strong interpersonal and communication skills (verbal and written) with the ability to work effectively with diverse groups
Proven experience in community outreach, relationship-building, and/or community engagement
Excellent organizational skills and the ability to manage multiple projects simultaneously
Passion for making a positive impact on the community and driving meaningful change
Ability to think strategically, to use data to inform decisions, and to solve problems and challenges creatively
Project management skills with a proven ability to drive successful outcomes
Proven ability to engage with leaders from across sectors, experiences, perspectives, and backgrounds
Ability to meet organizational objectives by leveraging appropriate internal and external partners
Authentic commitment to diversity, equity, and inclusion
Displays curiosity, intelligence, and ability to learn quickly with an eye toward the future

Nice To Haves

Knowledge of local community resources and organizations is a plus
Knowledge of New York’s health insurance marketplace
Bilingual Spanish

Responsibilities

Contribute to the development and implementation of strategies to build and nurture relationships with community partners, organizations, and stakeholders
Create, maintain and foster partnerships to drive positive impact and company growth
Manage community engagement activities and events in assigned territories in the Healthfirst service area
Identify opportunities to tell the stories created by our community collaborations
Create reports and present plans and status updates to senior organizational leaders
Be a champion for documenting our team’s impact consistently and accurately through storytelling
Track partnerships and events in salesforce
Collaborate with internal teams to identify community needs and opportunities for engagement
Plan and execute community events, initiatives, and programs to promote community involvement and well-being
Act as a liaison between the company and the community, representing our organization in a positive and impactful manner
Monitor and evaluate the effectiveness of community engagement efforts and initiatives
Provide support and guidance to community members seeking assistance or information related to our services
Manage special projects as assigned