Community Relations Specialist

Pavlov Media Inc•Phoenix, AZ

6d•$60,000 - $72,000•Remote

About The Position

At Pavlov Media, we’re on a mission to create something extraordinary. We’re passionate about delivering a far superior internet experience to the communities we serve, powered by cutting-edge fiber technology. But it’s not just about speed and reliability—at Pavlov, we see our role as an opportunity to bring people closer together. Through the services we provide, we connect more than just devices; we help foster connections that strengthen communities, businesses, and enrich lives. If you’re looking to be part of a team that’s making a real impact, Pavlov Media is the place for you. The Community Relations Specialist is a market‑facing, field‑based role responsible for growing Pavlov Media’s brand presence and driving service adoption across the Atlanta metro area and broader Georgia footprint. This role serves as an on‑the‑ground ambassador, building relationships with communities, properties, and partners while supporting densification and growth within existing service areas. Working closely with regional community engagement and marketing partners, this position ensures consistent brand representation, coordinates outreach and events, and provides market insight to help expand Pavlov’s footprint. Travel throughout Georgia is a regular component of this role. Two remote roles; one based in Phoenix, AZ, and one based in Dallas, TX. Candidates must have working knowledge of the respective markets to be considered for this opportunity.

Requirements

2–3 years of experience in community relations, marketing, account management, or related field
Telecommunications, fiber, or MDU experience preferred
Strong relationship‑building and public‑facing communication skills
Comfortable operating autonomously in a field‑based role
Proficiency with CRM tools and Microsoft Office / Google Drive
Valid driver’s license; ability to travel regularly (25–40%)

Nice To Haves

Telecommunications, fiber, or MDU experience

Responsibilities

Serve as Pavlov Media’s local brand ambassador across Atlanta and Georgia markets
Plan and attend community events, resident outreach, and engagement activities
Build relationships with property managers, HOAs, and community leaders
Represent Pavlov at meetings, expos, and networking events
Support densification strategies to increase subscriber adoption in existing MDUs
Identify under‑penetrated opportunities within current markets
Partner with Account Managers and Field teams to align outreach with service readiness
Track outreach activity and market feedback in CRM tools
Ensure consistent, on‑brand messaging across all community touchpoints
Collaborate with marketing to deploy campaigns and collateral locally
Communicate community feedback and concerns to internal teams
Conduct site visits to support ongoing relationships and outreach