Community Relations Representative II

Elevance Health•Bakersfield, CA

1d•Onsite

About The Position

This role will establish engagement with community partners, providers, and stakeholders to drive membership growth, support renewal education, and strengthen brand presence. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. The Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community.

Requirements

Requires a HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

Nice To Haves

AD or BA/BS preferred.
Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.
Bilingual in English and Spanish strongly preferred.
Experience with and knowledge of Medi-Cal strongly preferred.
Experience with event setup (e.g., setting up pop-up tents, chairs, and promotional materials) preferred.

Responsibilities

Leads and manages strategies within a specific territory or business initiative.
Acts as liaison with community advocacy groups that impacts target population.
Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community.
Assists members and potential members with benefit and/or enrollments inquiries.
Identifies cultural issues regarding current and potential members and communicate issues to management.
Tracks all marketing and sales activities and maintains sales database.
Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.