Community Relations Representative I

Elevance Health•Washington, DC

7d•Hybrid

About The Position

The Community Relations Representative I will be responsible for growing membership through educating and servicing the Medicaid population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. This role requires occasional weekend availability to support events.

Requirements

Requires a high school diploma or equivalent and a minimum of 1 year of experience in healthcare or sales marketing environment; or any combination of education and experience, which would provide an equivalent background.
Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

Nice To Haves

AD or BA or BS preferred.
Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Salesforce preferred.
Resident of Washington, DC or within 10 miles preferred.
Bilingual English/Spanish preferred.

Responsibilities

Acts as service representative for assigned projects and a resource to membership and community.
Ensures consistent compliance with all state, federal, and company specific requirements.
Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community.
Identifies and collects educational material on community networks and advocacy groups with similar missions and values and communicate the information to management.
Provides telephonic assistance, outreach and or guidance to members and potential members regarding benefit and enrollment questions, and or providing assistance on any social service needs.
Works effectively in a team environment and collaborates across departments to coordinate outreach and community engagement efforts.