Community Relations Manager- Flood Control District (0726)

Coconino County•Flagstaff, AZ

42d•Onsite

About The Position

Under general supervision, performs work of considerable difficulty in planning, organizing, and coordinating a variety of administrative projects and assignments. This role supports the Flood Control District Administrator in a range of internal and external communications initiatives, prepares correspondence, answers questions, and manages citizen inquiries and complaints. The position also coordinates public meetings, conducts research, develops and implements public engagement/communications plans, and manages the Flood Control District website. Essential functions include driving, sitting, working with others, dealing with interruptions, repetitive motion for computer work, and requiring specific vision, hearing, speech, and finger dexterity.

Requirements

Associate Degree in public administration, public relations, journalism, or related field, and five years of progressively responsible administrative experience, including at least two years of public relations related experience; OR
Bachelor's Degree in public administration, public relations, journalism, or related field, and four years of progressively responsible administrative experience, including at least two years of public relations related experience; OR
Six years of progressively responsible administrative experience, including at least two years of public relations related experience; OR
Any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position.
Ability to represent the department and present accurate information to news media and the public in an interesting and professional manner.
Ability to meet and deal tactfully and effectively with the public, elected and appointed officials, employees, and the news media.
Ability to conduct research, make sound administrative analysis, and prepare reports relating to policy and management issues.
Ability to work safely and support the culture of workplace safety.
Ability to establish and maintain effective working relationships with employees, other agencies, and the public.
Ability to follow written and verbal instructions.
Ability to communicate effectively, verbally and in writing.
Driving.
Sitting.
Working with and around others.
Dealing with interruptions.
Repetitive motion (hand/wrist) for computer work.
Vision acuity (near) for routine office and customer service duties.
Hearing and speech for ordinary conversation.
Finger dexterity for typing and paperwork.

Nice To Haves

Considerable knowledge of: Principles and practices of public administration, communication, and management.
Considerable knowledge of: Research methods, techniques, and report presentation.
Considerable knowledge of: Project management.
Considerable knowledge of: Business English and report writing.
Considerable knowledge of: Spreadsheets and database management.
Considerable knowledge of: Record keeping and file management.
Considerable knowledge of: Media Communications.
Working knowledge of: Desktop publishing software with some layout and design skills.
Working knowledge of: Website Management.
Experience with and demonstrated strong skills working with the news media.
Experience with and demonstrated strong skills working with social media.
Ability to communicate directly with community members.
Ability to support community meetings and education events.
Availability to support the District during emergency flood events.
Knowledge and experience with website design and management.
Knowledge and experience with social media design and management.
Strong interpersonal communication skills.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Responsibilities

Develops, plans, and coordinates various internal and external public information activities.
Composes and publishes articles, stories, bulletins, booklets, radio/television news releases, and other County publications.
Supports the Flood Control District Administrator in a range of internal and external communications initiatives.
Prepares correspondence and answers questions, in person and by telephone, relating to Flood Control District operations, procedures and policies.
Receives and tracks citizen inquiries/complaints for the Flood Control District.
Communicates citizen complaints to appropriate staff member and tracks responses.
Generates regular citizen inquiry reports for elected/appointed officials.
Coordinates public meetings, including flood mitigation corridor meetings.
Conducts research and performs special assignments as assigned.
Develops and implements public engagement/communications plans.
Prepares and maintains records, reports, and communications for the Flood Control District.
Manages the Flood Control District website.
Serves as the Flood Control District’s Public Information Officer interfacing effectively with the news media during emergency flood events.