Community Relations Manager- Flood Control District (0526)

Coconino County•Flagstaff, AZ

12d•Onsite

About The Position

Under general supervision, performs work of considerable difficulty in planning, organizing, and coordinating a variety of administrative projects and assignments. This role supports the Flood Control District Administrator in a range of internal and external communications initiatives, prepares correspondence, answers questions, and manages citizen inquiries and complaints. The position also coordinates public meetings, conducts research, develops and implements public engagement/communications plans, and manages the Flood Control District website. Essential functions include driving, sitting, working with and around others, dealing with interruptions, repetitive motion for computer work, and requiring specific vision, hearing, speech, and finger dexterity.

Requirements

Associate Degree in public administration, public relations, journalism, or related field, and five years of progressively responsible administrative experience, including at least two years of public relations related experience; OR
Bachelor's Degree in public administration, public relations, journalism, or related field, and four years of progressively responsible administrative experience, including at least two years of public relations related experience; OR
Six years of progressively responsible administrative experience, including at least two years of public relations related experience; OR
Any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position.
Driving.
Sitting.
Working with and around others.
Dealing with interruptions.
Repetitive motion (hand/wrist) for computer work.
Vision acuity (near) for routine office and customer service duties.
Hearing and speech for ordinary conversation.
Finger dexterity for typing and paperwork.
Ability to work independently and in partnership with the Flood Control District Administrator.
Knowledge and experience with website design and management.
Knowledge and experience with social media design and management.
Strong interpersonal communication skills.
Ability to compose and publish articles, stories, bulletins, booklets, radio/television news releases, and other District communications/publications.
Considerable knowledge of: Principles and practices of public administration, communication, and management.
Considerable knowledge of: Research methods, techniques, and report presentation.
Considerable knowledge of: Project management.
Considerable knowledge of: Business English and report writing.
Considerable knowledge of: Spreadsheets and database management.
Considerable knowledge of: Record keeping and file management.
Considerable knowledge of: Media Communications.
Working knowledge of: Desktop publishing software with some layout and design skills.
Working knowledge of: Website Management.
Skill in: The use of computers and standard office equipment.

Nice To Haves

Experience with and demonstrated strong skills working with the news media.
Experience with and demonstrated strong skills working with social media.
Ability to communicate directly with community members.
Ability to support community meetings and education events.
Available to support the District during emergency flood events.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Responsibilities

Develops, plans, and coordinates various internal and external public information activities.
Composes and publishes articles, stories, bulletins, booklets, radio/television news releases, and other County publications.
Supports the Flood Control District Administrator in a range of internal and external communications initiatives.
Prepares correspondence and answers questions, in person and by telephone, relating to Flood Control District operations, procedures and policies.
Receives and tracks citizen inquiries/complaints for the Flood Control District.
Communicates citizen complaints to appropriate staff member and tracks responses.
Generates regular citizen inquiry reports for elected/appointed officials.
Coordinates public meetings, including flood mitigation corridor meetings.
Conducts research and performs special assignments as assigned.
Develops and implements public engagement/communications plans.
Prepares and maintains records, reports, and communications for the Flood Control District.
Manages the Flood Control District website.
Supports the Coconino County Flood Control District through various communication methods to help educate and inform Coconino County citizens, visitors to Coconino County, and the District’s leadership and other partners/stakeholders.
Coordinates both internal and external messaging.
Supports the District during emergency flood events and serves as the Flood Control District’s Public Information Officer interfacing effectively with the news media.
Represents the department and presents accurate information to news media and the public in an interesting and professional manner.
Meets and deals tactfully and effectively with the public, elected and appointed officials, employees, and the news media.
Conducts research, makes sound administrative analysis, and prepares reports relating to policy and management issues.
Works safely and supports the culture of workplace safety.
Establishes and maintains effective working relationships with employees, other agencies, and the public.
Follows written and verbal instructions.
Communicates effectively, verbally and in writing.