LMO - Community Relations Manager - LMO Community Relations Manager – Detroit & Suburban Markets

Bank of America•Farmington Hills, MI

21d•Onsite

About The Position

This job is responsible for executing local market strategy in the Major and Suburban market segments. Key responsibilities include supporting the Market Executives and local Presidents in driving responsible growth through market communications, project management and community impact. Job expectations include developing internal and external relationships to further employee and community engagement across the assigned market(s).

Requirements

5-10 years of experience within a highly matrix environment with superior project management background along with event management planning and project execution.
Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables
Excellent problem solving, conceptual thinking quantitative and analytical skills
Requires superior cross-Line of Business coordination, communication and negotiation skills
Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives.
Strong interpersonal skills and ability to solicit input from others
Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights
Advanced computer skills – Advanced Excel and PowerPoint
An ability to utilize communications skills and tools such as public speaking, newsletters, websites, and social media.
Must be able to work in a team environment as well as independently
Strategic mindset, strong program management skills, strong written and verbal communication skills.
Ability to navigate and influence key internal and external stakeholders

Nice To Haves

Bachelor’s Degree or equivalent working experience; 7+ years of experience in the field or related industry, such as marketing, community/public relations, government relations, or communications
Familiarity with key Local Market platforms, including Market Growth & Collaboration scorecard, Cybergrants, and MarketScape
Strong understanding of the local non-profit community, such as previous experience with non-profit program management, foundation grant making experience, or leadership roles in a non-profit

Responsibilities

Drives client, employee and community engagement through event planning and execution
This is a client facing role, so must be able to prioritize in-person visibility in the market and show up with strategic intent to help drive market engagement with employees, clients, and communities
Coordinates the local Bank of America Charitable Foundation funding process through grant approvals, declinations, and communications with nonprofits.
Manages local market volunteerism and adherence to community development services standards.
Supports the market’s external and internal communication plans including newsletter development, social media, talking points, etc.
Executes and deploys local market assets as part of local brand strategy including but not limited to logos, tickets, and advertisements.