Community Relations Director

TX-HHSC-DSHS-DFPS•Waco, TX

7d•$4,020 - $6,336•Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below. The Community Relations Director performs advanced (senior-level) volunteer services work under the direction and general supervision of the Superintendent of the assigned State Hospital. Work involves planning, organizing, directing, publicizing, and overseeing a volunteer services program; working with local, state, and national groups involved in volunteer services; and providing technical assistance to encourage the growth and development of volunteer services. This position will supervise the work of volunteers and lower-level staff. Performs advanced management and support activities for the effective administration of the Community Relations Department, Volunteer Services Council, and Family Association. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Requirements

Knowledge of community organization and administration and general principles of volunteer services.
Knowledge of grant funding, and the rules and laws surrounding grant awards.
Advanced computer skills.
Skill in fostering and maintaining positive relationships.
Skill in the use of Microsoft applications to include Office, Outlook, Excel, and PowerPoint.
Skill in researching best practices.
Ability to plan, promote, and implement community service programs that support the facility.
Ability to speak and write effectively for newspaper, radio, and/or television.
Ability to work effectively with professional and non-professional staff within the facility.
Ability to work effectively with community leaders and organizations.
Ability to work effectively with minimal supervision and make varied decisions within broad parameters.
Ability to work with facility mission and service/workplace values.
Must possess a valid Texas driver's license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver's license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy. Must be able to drive state vehicles and golf carts.
Graduation from an accredited four-year college or university with a major in Marketing, Public Relations, Volunteer or Non-Profit Management AND three (3) years' direct experience in marketing, public relations, volunteer, or non-profit management.
OR Six (6) years' direct experience in marketing, public relations, volunteer, or non-profit management AND two (2) years' experience in volunteer or donor database.
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide, and Employee Misconduct, and List of Excluded Individuals/Entities (LEIE).
Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco and Terrell Center for Youth applicants must be 21 years of age.
Compliance with HHSC immunization policy and State Hospital operating procedures related to immunizations is required.

Nice To Haves

Serves as part of the Incident Command System as the Public Information Officer.

Responsibilities

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Plans, organizes, supervises, directs, and publicizes the facility's total Community Relations area to include the following: Researching and securing resources from outside sources and stakeholders. Preparing policies and procedures. Preparing educational and training materials. Preparing and monitoring budget for the Community Relations Department. Preparing monthly and annual reports utilizing existing expenditure logs, data from Human Resources Dashboard, human capital from various functions, and donation logs for patient improvement and quality of care.
Organizes and maintains specific programs of recruitment, selection, orientation, assignment, assessment, and recognition for volunteers. Works with facility staff providing technical assistance in matching clients' needs with volunteers' skills.
Provides support to the Volunteer Services Council and Family Association as a non-voting member providing assistance when and where required. Provides oversight and management of Volunteer Services Council and Family Association fundraisers by ensuring the events and council adhere to State of Texas and Legislative policies and procedures.
Provides media support to the center for public service announcements, news stories, press releases for the recruitment of volunteers and employees, marketing projects, and fundraisers. Develops and oversees Community Relations and associated policies, publications, and other related information following establishing guidelines. Serves as part of the Incident Command System as the Public Information Officer.
Solicits and ensures that contributions and donations are properly documented and acknowledged providing proper management and tracking of monetary and in-kind donations via creation of databases and logs, ensuring that there are no conflicts of interest and monies are spent judiciously for the good of the patients.
Performs special assignments as requested by the Superintendent. Will provide supervision over volunteers and staff while formulating plans and during events.
Performs other duties as assigned by the supervisor to ensure efficient operation of the patient care unit. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.