Community Relations Coordinator

PACIFIC UNIVERSITY • Forest Grove, OR

3d • $47,000 - $66,000 • Hybrid

About The Position

The Pacific Opportunity Hub serves as the university’s center for ensuring that every Pacific student—regardless of background, starting point, or life circumstance—has access to the guidance, experiences, and global and civic opportunities needed to translate a Pacific education into meaningful work, engaged citizenship, and long-term economic mobility. The Pacific Opportunity Hub promotes the integration of academic programs, career development, applied and experiential learning, and strategic community engagement to prepare world-ready and purpose-driven graduates. The Community Relations Coordinator works on the Pacific Opportunity Hub team at Pacific University. We seek to inspire students to connect their experiences inside and outside the classroom to a meaningful future and empower them to actively engage in their academic and career development. The focus of this position will be on relationships, communications, marketing, and coordination related to that vision. The Community Relations Coordinator will work collaboratively with unit administrators and staff to locate and develop job and experiential learning opportunities for students and coordinate programs that enhance the educational value of student work and field experiences.

Requirements

• Bachelor’s degree
• Two years of professional experience related to job location and development, such as career advising or coaching; relationship management, and/or acting as a liaison
• Two years of experience (including experience as a student) with communication systems, email programs, publicity, marketing, and/or social media with demonstrated ability to manage communications effectively.
• One year of experience (including experience as a student) with event planning or program coordination.
• Must possess a valid driver's license.
• Must be able to pass a criminal background check.
• Applicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.

Nice To Haves

• Bilingual skills and/or strong intercultural communication and interpersonal skills with demonstrated ability to work with students, faculty, staff and community partners in a professional manner.
• Demonstrates responsibility and critical thinking skills in problem solving and decision-making.
• Asks questions and seeks assistance; open to continued professional development.
• Demonstrates confidentiality regarding information pertaining to all students, faculty and staff.
• Demonstrated ability to perform detailed project work and/or track budgets or other data.
• Familiarity with office technologies such as Google Drive and Box or other cloud-based storage solutions and demonstrates ability to use them effectively for file management.
• Familiarity with social media (i.e., Instagram & LinkedIn) and how it may be used in reaching college student audiences.

Responsibilities

• Provide support to employers and other community partners with the goal of connecting them with students to access educational experiences and post-graduation opportunities.
• Engage with undergraduate and graduate students to better understand their needs with student employment and help facilitate connections to jobs and other experiential learning opportunities.
• Cultivate a welcoming and inclusive environment that facilitates student connections to -- and positive experiences with -- employers and student supervisors (of work study, internships, practica, civic engagement, and other community-based learning).
• Conduct outreach and provide support to potential employers to expand off-campus job opportunities for currently enrolled students including Federal Work Study, Non-Work Study, and other student employment opportunities.
• Develop and maintain strong working relationships with employers and student supervisors.
• Act as a liaison between campus and community employers and supervisors, including facilitating connections between campus and industry/employer representatives for class talks, advisory roles, recruitment events, etc.
• Manage job search platforms (i.e., Handshake), including helping students and employers to access and engage with the platforms.
• Represent the office to the public, employers, and university partners.
• Coordinate programs that provide job and experiential learning opportunities for students and enhance the educational value of student work and field experiences.
• Meet and work directly with students who are seeking a CSWS position.
• Coordinate Community Service Work Study (CSWS) supervisor recruitment, application process, and support HRIS (i.e., Paycom) onboarding/ troubleshooting in collaboration with university Human Resources office.
• Manage budget for CSWS program.
• Provide training and support to supervisors.
• Conduct site visits and meet with supervisors on and off campus.
• Serve as a point person to interface between three distinct groups: community partners, students, and Pacific University.
• Administer job search software (e.g. Handshake) and related employer databases and office systems.
• Create and maintain JLD program materials.
• Administer JLD survey; track and report data for and act in compliance with federal Job Location and Development Program.
• Meet with students who are seeking employment and provide support around the job search process.
• Support the development of core career competencies embedded into curricular and non-curricular programming.
• Provide support for job-seeking students with applications, personal statements, resumes, CVs, LinkedIn development, and mock interviews.
• Contribute to career services programming, such as workshops and office hours to support students currently looking for employment on or off campus.
• Collaborate with Opportunity Hub staff to provide coordinated support, share resources and models and contribute to a team environment of service delivery.
• Host and coordinate campus visits by community stakeholders (such as recruiting events, job fairs, tabling opportunities).
• Collaborate with Pacific University staff and other stakeholders to coordinate planning and implementation of programs (such as Work & Service Fairs), including tasks such as supervising student staff during events, reserving rooms, and ordering catering.
• Create marketing and publicity plans for programs and events; coordinate use of social media and similar communications tools to promote opportunities to students.
• Develop best practices for ensuring communications effectively reach all relevant constituencies, with an emphasis on integrating communications into existing Pacific platforms (e.g. listserves, Handshake, digital signage, university calendars); cultivate and maintain communication systems related to academic communities (i.e. undergraduate schools and graduate programs) to facilitate getting the right opportunities in front of the right students.
• Provide logistical and coordinating support for students and community representatives planning events or programs related to the Pacific Opportunity Hub.
• Supervise student workers or interns.
• Strive to ensure that community relations, programs, and communications support the goals of diversity, equity, inclusion, sustainability, and community responsibility embedded in the university mission.
• Update website and create and maintain print and digital materials and office systems.
• Provide administrative support as needed to the unit staff and team efforts.
• Attend weekly staff meetings, participate in professional development activities, and collaborate with co-workers as a proactive team member.
• Serve the college and university through governance, student support, committee representation, or other means.
• Maintain a working knowledge of local and national employment market trends and their actual and potential impact on the hiring of college students and graduates.
• Other duties as assigned.

Benefits

• Generous paid time off (for vacation, holidays—including winter break—and sick leave)
• Medical coverage with alternative care options (with in-network services covered at 100% after payroll deduction)
• Comprehensive dental and vision plans
• Generous retirement contribution after one year of service with no match required
• Free mental health appointments
• Tuition remission for employees and their dependent child(ren) who meet eligibility requirements
• On-campus benefits, including free access to our sports facility and library
• Discounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level