Community/Property Manager - HOA Managed Communities

SpectrumAM•San Antonio, TX

1d•Hybrid

About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Prior experience is not required, as we provide comprehensive, industry-leading education and training for one year, with the goal of making you an industry expert within three years. Mentors will be assigned to provide real-life support and advance your skill set. This education will be valuable for future roles within our company or your external career progression. Typical backgrounds include retail, restaurants, hospitality, administrative roles, department management, office management, and operations. Candidates generally have 8 to 10 years of professional experience in roles requiring proactive effort and decision-making. Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgeting, financials, legal matters, and vendor management are helpful and will be further developed in this role, serving as a strong foundation for general business and administration. We foster a vibrant culture based on trust, support, career development, fun, autonomy, and strong human connections, viewing our team as a 'work family'. While the role is primarily remote, in-person interaction is valued for social connection and effective learning. Expect significant time in the office during the first 6 months to ensure long-term success.

Requirements

Approximately ten (8+) years of solid work experience.
Ability to attend or run evening meetings (usually 30-40 per year).
High-level organizational skills in a fast-paced environment.
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
Ability to learn other business computer systems.
Strong customer-friendly and informative communication skills.
Some experience and knowledge of financial statements and budgets.
Comfortable with public speaking in small and large meetings.
Great conflict management skills in sometimes stressful situations.
Experience with gathering bids for large projects and managing those projects.
Customer-centric positive attitude.
Extreme ownership of tasks.
Team player.
Coachable.
Highly organized.
Accountable.
Fantastic multitasker.

Nice To Haves

Prior HOA experience is not required.

Responsibilities

Act as the face of the organization and a liaison between HOA board of directors, homeowners, and vendors.
Demonstrate an ultimate level of ownership in completing all tasks and projects.
Serve as a customer service champion.
Manage vendor relationships.
Operate a portfolio of communities.
Live our Same Day Response Policy.
Engage with board members and homeowners.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Handle vendor relations, including the bidding and project management process.
Consult with other departments in support of communities.
Manage Risk Management, Insurance, and Litigation Support.
Prepare budgets and manage the finances of the associations.
Be available for after-hours emergencies.
Perform additional tasks as necessary.

Benefits

Industry-leading education foundation provided.
One-year initial training program.
Mentors assigned for real-life support.
Career development opportunities.
Empowering work schedule.
Full benefits offering.
Generous PTO (5 weeks).
40 paid hours per year for community service activities.
11 Annual Paid Holidays.
Paid Training - Internal Learning and Development Management System.
Medical, Dental, Vision, STD/LTD, Life/AD&D, and a 401k program.
Free in-house medical clinic (San Antonio office – virtual appointments for other offices).
Phone and Mileage Reimbursement.
Well-structured career track plan with a 6-month review.
Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.
Hybrid Empowerment Plan (after first year, with manager approval).