Community Program Manager
About The Position
The Community Program Manager strengthens programs and partnerships supporting children and families across Alameda County through systems-building. This position plans, coordinates, and implements community-based initiatives focused on Parent Partnership, Fatherhood, and Neighborhoods Ready for School. Working closely with staff, community partners, and stakeholders, the Program Manager leads program development, contract and project management, data analysis, technical assistance, and cross-program coordination to improve access, alignment, and outcomes for families while ensuring programs reflect agency goals and community needs. Support Community Programs strategies and initiatives by developing work plans and accountability structures, and integration efforts to ensure timely implementation of program priorities. Monitor program performance using data and continuous quality improvement practices; prepares reports and recommendations. Manage contracts and provide technical assistance to community partners, including reviewing scopes of work, budgets, reports, compliance, and program effectiveness. Support funding and procurement processes, including Request for Proposals (RFPs) and contract renewals. Collaborate across teams to document program impact and support early childhood systems and policy initiatives. Serve as liaison between contracted partners, Data & Evaluation and department leadership to address challenges and support solutions. Serves as a liaison to interagency teams as a subject matter expert for the Community Programs Department. Represent the Community Programs Department on interagency teams and partner meetings. Use agency data systems to track contract reporting and manage multiple program contracts.
Requirements
- Five (5) years of increasingly responsible experience in program management, administration, and development specific to the program area of assignment.
- Bachelor's degree from an accredited college or university with major coursework in a closely related field applicable to the position (or equivalent relevant work experience).
- Proficiency in Office 365 programs including strong excel skills.
- Ability to establish and maintain effective, collaborative working relationships with a wide range of professionals.
- Ability to navigate complex, evolving, and sometimes ambiguous environments while maintaining forward momentum and focus on goals.
- Ability to demonstrate initiative, flexibility, and a solutions-oriented (“can-do”) approach to work, including the ability to adjust priorities as needed.
- Ability to coordinate and/or provide informal and formal trainings and presentations to diverse audiences.
- Ability to effectively represent the program and agency in meetings.
- Ability to effectively facilitate group meetings.
- Ability to plan, monitor and evaluate program and service delivery.
- Ability to develop and maintain data collection and reporting processes.
- Ability to demonstrate cultural awareness and sensitivity in a variety of contexts.
- Ability to work in a multidisciplinary team setting.
- Ability to think proactively, anticipate and identify problems, gather information/data to analyze situations, and develop effective recommendations and solutions.
- Ability to exercise sound judgment within generally established policies and procedures to select appropriate strategies and make and carry out effective decisions.
- Ability to communicate clearly and effectively, orally and in writing, to staff, the Commission, partners, and the public.
- Ability to read, analyze and interpret common professional publications, policy documents, financial reports and related business documents and information.
- Ability to adapt, with minimal or no advance notice, to changes in agency operations and work assignments or procedures.
- Must live and work in California.
Nice To Haves
- Salesforce experience preferred.
- Smartsheet experience preferred.
Responsibilities
- Plans, coordinates, and implements community-based initiatives focused on Parent Partnership, Fatherhood, and Neighborhoods Ready for School.
- Leads program development, contract and project management, data analysis, technical assistance, and cross-program coordination.
- Develops work plans and accountability structures, and integration efforts to ensure timely implementation of program priorities.
- Monitors program performance using data and continuous quality improvement practices; prepares reports and recommendations.
- Manages contracts and provides technical assistance to community partners, including reviewing scopes of work, budgets, reports, compliance, and program effectiveness.
- Supports funding and procurement processes, including Request for Proposals (RFPs) and contract renewals.
- Collaborates across teams to document program impact and support early childhood systems and policy initiatives.
- Serves as liaison between contracted partners, Data & Evaluation and department leadership to address challenges and support solutions.
- Serves as a liaison to interagency teams as a subject matter expert for the Community Programs Department.
- Represents the Community Programs Department on interagency teams and partner meetings.
- Uses agency data systems to track contract reporting and manage multiple program contracts.
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- $1,500 credit per year to spend on benefits
- Health Flexible Spending Accounts (FSAs)
- Dependent Care Flexible Spending Accounts (FSAs)
- Employer Paid Life & AD&D Insurance
- Voluntary Life & AD&D Insurance
- Long-Term Disability Insurance
- Retirement Plans including the ACERA Pension Plan
- Commuter Benefits
- Employee Assistance Plan
- Paid vacation
- Paid time off
- Sick time
- 17 paid holidays including the week between Christmas Day and New Year's Day as paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
