Community Program Analyst II - Aging & Disability - Commissions & Provider Svcs (Open & Promotional)

County of San Mateo • San Mateo, CA

14d • Hybrid

About The Position

San Mateo County Health's division of Aging and Disability Services is seeking a well-qualified individual for the position of Community Program Analyst II. Community Program Analysts provide program planning, technical assistance, review and evaluation functions to direct community/client service delivery programs; act as County liaison with contract service providers, community-based organizations, and funding sources; ensure compliance with program regulations and procedures; monitor contracts related to assigned program; and do related work as required. The Community Program Analyst II position within the Commissions and Provider Services Unit in the Aging and Disability Services Division performs a variety of technical tasks and community development work related to the planning, implementation and coordination of community-based services for older adults and individuals living with disabilities. Much of the work includes building community and provider relationships, monitoring contracts, compiling and analyzing data, and problem solving with organizations to ensure a service delivery system that is responsive to the needs of older adults and Individuals living with disabilities. Individuals should have knowledge of issues regarding aging, disabilities and accessibility, and experience in community-based service delivery with an emphasis on contract management. The position is currently located in San Mateo, CA, but will relocate to South San Francisco, CA, planned for December 2026. The position will travel throughout the County to perform the duties of this position.

Requirements

• Knowledge of principles and practices of the specific program area to which assigned.
• Knowledge of principles and practices of program evaluation and planning.
• Knowledge of principles and practices of client service delivery.
• Knowledge of principles, practices and techniques of administrative and programmatic research, analysis and programming.
• Knowledge of applicable federal, state and local laws, rules and regulations and County and program policies and guidelines.
• Knowledge of computer applications related to work.
• Knowledge of office administrative practices and procedures, including records management and the operation of standard office equipment.
• Ability to monitor, analyze and evaluate program effectiveness.
• Ability to compile and analyze data, draw sound conclusions and prepare and present effective reports.
• Ability to analyze, interpret and apply various regulations and requirements.
• Ability to plan, coordinate and implement administrative and programmatic research and analysis.
• Ability to plan, coordinate and conduct special events and projects.
• Ability to establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public and others.
• Ability to train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
• Ability to communicate effectively, both orally and in writing.
• Ability to exercise sound independent judgment within general policy and regulatory guidelines.
• Bachelor's degree in public or business administration, management or a related field and four years of professional level analytical, administrative and programmatic experience in a community-related setting, including some experience in contract monitoring.

Nice To Haves

• Knowledge of issues regarding aging, disabilities and accessibility
• Experience in community-based service delivery with an emphasis on contract management
• Ability to apply knowledge of systems of care for older adults and individuals living with disabilities from diverse backgrounds and cultures.
• Ability to assess community needs, determine appropriate service provisions, and allocate resources effectively.
• Ability to build and sustain strong, collaborative working relationships with organizations and individuals from diverse backgrounds.
• Ability to communicate clearly and effectively with a broad range of stakeholders, including staff at all levels, public officials, appointed political bodies, and community agencies.
• Ability to monitor contracts in compliance with regulations, identify strengths and concerns, and collaborate with organizations to develop solutions.
• Ability to analyze, interpret, and implement new and existing federal, state, and County regulations and laws related to the Commissions and Provider Services Unit programs.
• Ability to respond promptly and effectively to requests for assistance from contracted providers, Health staff, Board of Supervisors appointed Commissions, and County, State, and Federal agencies.
• Ability to manage projects and assignments simultaneously, adapt priorities, and meet deadlines.
• Ability to prepare professional, detailed written and statistical reports, while maintaining accuracy and efficiency in data entry.
• Ability to use Microsoft applications (Word, Outlook, PowerPoint, Excel, Teams, Power Apps) and Adobe proficiently, with the ability to quickly learn and adapt to new technologies, software, and database systems.

Responsibilities

• Providing technical, programmatic and fiscal assistance to staff, subcontractors and management, including the development of program policies and procedures and the training of staff.
• Compiling and maintaining accurate records and files of program activities.
• Evaluating program effectiveness against program goals, funding source or contract requirements and other regulations; identifying program problems, presenting findings and recommending solutions.
• Negotiating, managing and monitoring contracts to ensure compliance and coordinating with providers on contract delivery.
• Ensuring program compliance with funding provisions, goals, laws and regulations.
• Serving as liaison with community-based organizations, service providers, County departments, State agencies, funding sources, commissions, planning councils and advisory boards.
• Preparing periodic and special statistical or narrative reports using data from multiple sources.
• Participating in departmental, Countywide and State planning processes.
• Representing programs on committees and tasks.
• Write grant proposals, reports, program documentation, policies and procedures.
• Analyzing legislative and regulatory changes and incorporating them into program policies.
• Coordinating and conducting special projects and events.
• Performing related duties as assigned.

Benefits

• Five points added to their final passing score on this examination for current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level