Community Policing Data Evaluation Coordinator, Operations Specialist II (NCS) - Baltimore Police Department

Baltimore City•Baltimore, MD

6d•$65,716 - $112,971

About The Position

The NPP Coordinator will function as a program manager and community liaison supporting the Neighborhood Public Safety Plan (NPP) and its flagship program, the Community Action Lab (CAL). The coordinator will primarily lead curriculum development and updates for the community development course for Baltimore City residents, support participants through project completion, and perform administrative duties to ensure that all facilitators and participants are adequately supported in their needs. The role requires building and maintaining collaborative relationships with city agencies, residents, community organizations, university partners, and other stakeholders across Baltimore neighborhoods.

Requirements

Bachelor’s degree in urban planning, Criminology/Sociology, Education, Public Policy, or a related field.
Three (3) to five (5) years of experience in community development, or an equivalent combination of education and experience.
Experience in community development, program management, or adult education.
Demonstrated ability to build and maintain relationships with diverse stakeholders.
Proficiency with Microsoft Office and comparable technology tools
Self-starter with strong organizational and multitasking skills in a fast-paced environment

Nice To Haves

Understanding of adult education and program development preferred
Experience with basic data analysis tools (e.g., Excel, Google Sheets, or software like SPSS, R, or Tableau) preferred
Knowledge of Crime Prevention Through Environmental Design (CPTED), public safety strategies, and community development principles
Ability to work independently with a high level of energy while contributing effectively to a larger team
Integrity, credibility, and a strong commitment to public safety
Excellent written communication skills with strong attention to detail
Strong oral communication skills, including experience with public speaking
Strong interpersonal skills and professionalism across diverse groups of coworkers, partners, and community members
Ability to manage execution of complex strategic goals and objectives
Comfort working with diverse populations and community stakeholders

Responsibilities

Develop and update course curriculum in collaboration with the Board of Directors, university partners, and subject matter experts, incorporating CPTED principles and adult education best practices
Facilitate the community development course, fostering an engaging and supportive learning environment aligned with established objectives and timelines.
Support residents through course completion and their community projects, including data analysis and interpretation support as needed.
Design and administer assessment tools and surveys to measure learning outcomes and course effectiveness; translate findings into program improvements.
Maintain databases tracking participant contact information, attendance, progress, and deliverables
Coordinate with city agency liaisons, university partners, and community stakeholders to support course objectives and community-led initiatives
Identify funding opportunities and contribute to grant proposal development
Identify Lab participants with leadership potential to build a sustainable facilitation pipeline.
Provide tools, training, and technical assistance to help community members collect, analyze, and visualize data for their projects
Complete special projects related to the Neighborhood Policing Plan and CAL as assigned
Attend relevant workshops and training to build professional knowledge, certifications, or licensure
Perform other duties as assigned