22726 - Community Payback Supervisor - Outcome in a Day - Cardiff and Vale (Wales)

Ministry of Justice UK • Town of Wales, NY

12d • £28,064 - £33,549 • Hybrid

About The Position

This is an operational role directly supervising work groups of offenders serving a community sentence. This may include driving service vehicles to transport people or equipment. The post holder will be responsible for all work site supervision tasks and will work with service users to ensure that all tasks are carried out to the best of their ability. This will include working alongside people to demonstrate good practice as necessary. As a Community Payback Supervisor, you’ll play a vital part in helping people on probation rebuild their futures while delivering visible improvements across local areas. This is a hands-on, people focused role where you’ll supervise and support individuals completing unpaid work as part of their unpaid work sentence. Through your guidance, they’ll gain valuable skills, experience a sense of purpose, and contribute to projects that benefit the wider public helping to reduce reoffending and aid rehabilitation. You’ll lead teams working on a wide range of community-based projects, including landscaping and gardening, sports pitch maintenance, cooking and food preparation, woodland preservation, public park and coastal pathway maintenance, church and sports club renovation, painting and decorating, flood prevention and public area maintenance and improvements, small building work, beach surveys, supporting hospitals and residential homes, manufacturing garden furniture and other items, growing plants and vegetables on allotments, and working in partnership with local and National Charities. In addition to practical supervision, basic IT skills are essential to ensure clear communication between internal departments, partner organisations, and beneficiaries. Accurate and timely information sharing helps maintain safety, track progress, and deliver a joined-up service that supports rehabilitation and community confidence. Every project is an opportunity to make a positive difference whether it’s restoring a local green space, helping maintain vital public facilities, or giving someone the tools to turn their life around. If you’re motivated by purpose, enjoy both indoor and outdoor working with a diverse range of people, and want a job where your actions directly contribute to safer, stronger communities, we’d love to hear from you. A career in community payback gives you the power to make a positive impact on the lives of People on Probation as well as your community. People come from all walks of life to form one team in the Probation Service. It's all about supporting People on Probation on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're there because you genuinely want to help. The Ministry of Justice offers a range of benefits including annual leave, pension, training, and employee networks.

Requirements

• Must hold a full UK Manual Driving Licence.
• Basic IT skills are essential.
• Right to work in the UK.
• Excellent people and communication skills.
• Confidence to lead, motivate and supervise groups.
• Ability to drive Community Payback minibuses, transport equipment and travel to project sites.
• Experience in areas such as painting and decorating, carpentry, gardening, grounds maintenance, construction, landscaping or general maintenance is particularly welcome.
• Must be available for the full day of the interview on Tuesday 10th November 2026.
• Must be available for the full day of the interview, as alternative dates or rescheduled appointments cannot be offered.

Nice To Haves

• Practical skills or a trade.

Responsibilities

• Supervise and support individuals completing unpaid work as part of their unpaid work sentence.
• Lead teams working on a wide range of community-based projects.
• Ensure clear communication between internal departments, partner organisations, and beneficiaries using basic IT skills.
• Supervise work groups of offenders serving a community sentence.
• Drive service vehicles to transport people or equipment.
• Be responsible for all work site supervision tasks.
• Work with service users to ensure that all tasks are carried out to the best of their ability.
• Work alongside people to demonstrate good practice as necessary.
• Supervise and motivate teams to complete a range of manual tasks to pay back for the harm they've caused.
• Complete tasks such as clearing overgrowth to make public spaces safer, restoring community facilities, planting trees, laying flowerbeds, litter picking, and graffiti removal.

Benefits

• Annual Leave: 25 days on appointment, increasing to 30 days after five years’ service, plus public holidays.
• Pension: Covered by the Local Government Pension Scheme (LGPS).
• Training: Extensive range of training and development opportunities.
• Networks: Opportunity to join employee-run networks for advice and support.
• Family Friendly policies: Opportunities to work reduced hours or job share.
• Access to flexible benefits: Voluntary benefits, retail vouchers and discounts on a range of goods and services.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed