Community Partnership Manager

NADAP Careers•New York, NY

1d•Hybrid

About The Position

The Community Partnership Manager is responsible for creating and implementing field-based outreach initiatives that support the organization’s mission by increasing enrollments and developing strong community partnerships. This role is accountable for achieving monthly goals related to partner development and enrollment growth. The position requires field work for business development, consistent community engagement, relationship management, and strategic outreach efforts.

Requirements

Associate’s Degree with two years of related experience or high school diploma with at least four years of related experience.
Job related experience in outreach, business development, account management, community relations, healthcare, social services, and/or a related field.
Excellent interpersonal, organizational, writing & computer skills.
Able to engage active and prospective partners during presentations to inform them of NADAP's program offerings.
Client / customer service and relationship management experience.
The Community Partnership Manager interacts with subordinates, management, clients, network partners and other social service providers on a regular and ongoing basis.
The Account Manager must ensure that all programming and agency goals, policy & procedure and cannon of ethics are upheld in order to maximize the integrity of the program and services delivered.

Responsibilities

Identify, develop, and maintain partnerships with community organizations, hospitals, healthcare providers, and other stakeholders to expand access to services and increase referrals.
Represent the organization at community events, networking opportunities, partner meetings, and outreach activities to promote programs and services.
Serve as the primary liaison for assigned partners.
Conduct presentations and informational sessions to potential referral sources, community organizations, healthcare providers, and other stakeholders to increase awareness of program offerings and generate referrals.
Consistently meet or exceed monthly targets for new partner development and enrollment growth through strategic outreach planning and relationship-building efforts.
Track outreach activities, partnership engagement, referrals, and enrollment metrics using CRM or internal tracking systems.
Prepare and submit regular progress reports to leadership.
Supervise, train, and support the Operations Coordinator responsible for managing the intake line, ensuring timely referral processing and high-quality customer service.
Collaborate with leadership to evaluate community needs, analyze performance data, and develop or refine outreach strategies that align with organizational goals.
Maintain professional knowledge of organizational programs, community resources, and industry trends to effectively communicate services and opportunities to partners.