Community Partnership Manager

Northwest Human Services, Inc.•Salem, OR
•$77,792 - $97,240•Hybrid

About The Position

Northwest Human Services (NWHS) is a nonprofit community health and social services organization serving Marion and Polk counties. They are seeking a Community Partnerships Manager to build strategic relationships, bring organizations together, and turn shared goals into meaningful community impact. The role involves collaborating with healthcare providers, public agencies, schools, community organizations, funders, and local leaders to strengthen service connections, address barriers, and expand access to care.

Requirements

  • Bachelor's degree in public health, healthcare administration, human services, social work, public administration, community development, communications, business, or a related field. Equivalent relevant experience may be considered.
  • At least five years of progressively responsible experience in community partnerships, healthcare, human services, public affairs, coalition development, or cross-sector program implementation.
  • Demonstrated success developing partnerships, facilitating complex discussions, resolving conflicts, and moving stakeholders toward action.
  • Experience translating strategic priorities into work plans, agreements, workflows, and measurable outcomes.
  • Ability to interpret community assessments, demographic information, program data, and performance indicators.
  • Valid driver's license, a reliable working vehicle, and proof of auto insurance are required.

Nice To Haves

  • Master's degree in a relevant discipline.
  • Experience with a Federally Qualified Health Center (FQHC), community health center, public health agency, coordinated care organization, healthcare system, or community-based human services organization.
  • Familiarity with the Marion and Polk County health and human services ecosystem.
  • Experience with MOUs, referral network development, community needs assessments, collaborative grants, advocacy, or public affairs.

Responsibilities

  • Develop Partnership Strategies: Create and maintain an annual partnership plan aligned with NWHS priorities and community needs. Identify service gaps, referral barriers, and opportunities for collaboration. Advise leadership on emerging needs, partnership opportunities, and external risks.
  • Connect Partners and Coordinate Solutions: Facilitate community forums, listening sessions, and cross-sector meetings. Build collaboration among healthcare, housing, behavioral health, education, public agencies, and culturally specific organizations. Develop partnership agreements, referral pathways, and coordinated service approaches with clear goals, responsibilities, and outcomes. Address implementation barriers and ensure partners follow through on commitments.
  • Advance Community-Informed Care: Identify barriers affecting underserved populations, including people experiencing homelessness, rural communities, and individuals with complex health and social needs. Use community feedback, needs assessments, and performance data to recommend service improvements. Support innovative care models, including mobile, rural, shelter-based, school-linked, and co-located services.
  • Strengthen Community Engagement and Advocacy: Represent NWHS at community events, coalitions, resource fairs, and stakeholder meetings. Partner with Communications to increase awareness of NWHS services and community impact. Support relationships with government officials and monitor policy and funding developments affecting access to care. Identify collaborative grants, contracts, and sponsorship opportunities with program leaders and the grants team.
  • Measure Impact and Ensure Accountability: Establish partnership goals, work plans, and key performance indicators (KPIs). Track progress, partner commitments, outcomes, and risks. Prepare reports and present recommendations to leadership.

Benefits

  • Medical, Dental, Vision insurance plans
  • Group Life: Short-Term & Long-Term Disability 100% paid by employer
  • 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
  • Flex Spending Account
  • PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
  • 7 ½ Paid Holidays a year + 2 paid floating holidays for full-time positions
  • Continuing Education & Training Benefits
  • Employee Healthy Living Program – Gym Membership & Smoking Cessation
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