Community Outreach Specialist

CDS Monarch, Inc. • West Seneca, NY

2d • Hybrid

About The Position

The Community Outreach Specialist is responsible for creating long-term value, presence and name recognition in the community. This position is key to collaborating with community partners and improving referral sources.
The Specialist is also in charge of establishing and maintaining relationships and partnerships that result in identification of eligible individuals and referrals to Prime Care Coordination (PCC). In addition, the Community Outreach Specialist is the Chair of the Individual and Family Advisory Board Committee at Prime Care Coordination.

Requirements

• Must be able to multi-task, establish priorities, and meet deadlines
• Ability to travel a minimum of 80% of the time with occasional overnights
• Ability to work independently and motivate others
• Ability to communicate effectively, both orally and in writing
• Ability to act quickly, assess and act accordingly in crisis situations
• Must meet applicable Vehicle Operator Requirements (NYS Drivers’ License required)
• Must have access to a reliable vehicle
• Bachelor’s Degree in Health or Human Services
• Minimum of 1-year experience working in the human service/developmental disabilities area
• Knowledge of OPWDD and/or DOH program and service delivery system and regulations

Responsibilities

• Initiate marketing and sales opportunities and leads to increase enrollees
• Conduct both face-to-face and virtual outreach, presentations, and meetings
• Develop and maintain all marketing materials, collateral, and presentations to remain current
• Maintain a daily log and report of all contacts, presentations, and outcomes
• Complete required reports
• Maintain a working knowledge of OPWDD services and eligibility requirements
• Collaborate with the enrollment team on referrals and tracking and monitoring new members
• Represent PCC on community planning, education or advocacy groups, boards, task forces
• Travel most of the working hours throughout the covered counties meeting with providers, community members, health care systems, and care management teams.
• Plan, attend, and coordinate regional meetings and events for individuals and families related to education and advocacy.
• Plan, schedule, and meet with individuals and families of PCC at Individual and Family Advisory meetings.
• Build relationships with individuals and families on behalf of PCC
• Build relationships with providers, both new and potential members of our provider network
• Identify and lead processes that allow individuals and families to inform and provide feedback to PCC leadership

Benefits

• Paid time off (25 days per year)
• 10 Paid Holidays
• Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
• 401(K) Retirement plan
• Tuition Reimbursement
• Generous Employee referral program
• Employee Wellness Program (earn up to $250 per year!)
• Numerous other benefits, please apply to find out more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level