Community Outreach Specialist

Always Compassionate Health • White Plains, NY

5d • Onsite

About The Position

Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day. The Community Outreach Specialist will in promote Always Compassionate Health's home care services within Westchester County and educate prospective clients and community partners about eligibility and enrollment processes.

Requirements

• Bachelor’s Degree required
• Experience with enrollment/intake for clients in a home/community-based setting
• Demonstrated knowledge of entitlements; Medicaid, DSS, DOH rules and regulations/insurance verification processes
• Experience with educating clients on health insurance benefits, entitlements, and assisting with the application/enrollment process
• History of developing and maintaining relationships with community partners and referral sources
• Access to personal transportation and willingness to travel within the assigned territory
• Community engagement: 2 years (Required)
• Home & community care: 2 years (Required)
• Willingness to travel: 75% (Required)

Nice To Haves

• Master’s degree preferred

Responsibilities

• Conducting research to understand the local market trends, demographics, and competition to identify opportunities for growth
• Developing outreach plans and strategies tailored to the specific needs and preferences of the target audience
• Building and maintaining relationships with healthcare professionals, community organizations, senior centers, hospitals, and other referral sources to generate referrals and leads
• Traveling within the assigned region to meet with current and prospective clients, as well as referral partners
• Organizing and participating in community events, health fairs, and seminars to promote the home care services and educate the public about the benefits of home care
• Utilizing online channels such as social media, email marketing, and website optimization to reach and engage with potential clients and referral sources
• Building rapport with clients and their families, addressing their questions and/or concerns
• Monitoring the effectiveness of outreach campaigns, tracking leads and conversions, and providing regular reports to management on key performance metrics

Benefits

• Health insurance
• Vision/Dental coverage
• 401K
• AFLAC
• Paid Time Off
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level