Part Time Community Outreach Specialist (Manhattanville/Resource Center)

GODDARD RIVERSIDE COMMUNITY CENTERNew York, NY
$20 - $24Onsite

About The Position

Goddard Riverside's Manhattanville (MNVL) Resource Center is a social service hub located in West Harlem in the MNVL NYCHA development, serving exclusively its residents. The MNVL Resource Center assists low-income individuals and families in accessing and receiving entitlements, benefits, and resources. The center also offers services such as benefits screening, financial counseling, legal consultation, and referrals to community and citywide support services. This position supports intergenerational and community engagement efforts, aiding in program recruitment and resident engagement in programming.

Requirements

  • High school diploma
  • 1-2 years’ experience working with diverse and underserved populations
  • Knowledge of government benefits
  • Ability to multi-task and work in a fast-paced environment
  • Strong Communication skills
  • Team player
  • Proficient in Microsoft Office programs, especially Outlook, Word, Excel
  • Able to use or learn electronic databases such as Single Stop

Nice To Haves

  • Bilingual English/Spanish highly preferred

Responsibilities

  • Promote the MNVL Resource Center services among residents.
  • Refer residents in need to the Program Coordinator and Case Managers.
  • Report metrics on all services provided to the residents.
  • Track and provide outcomes.
  • Meet with Tenant Association members/resident leaders.
  • In collaboration with the Program Coordinator, work on marketing and outreach efforts to successfully engage residents.
  • Coordinate activities, workshops, fairs, focus groups etc. as per tenants’ interests.
  • Organize and manage on- and off-site activities, and workshops for residents, including scheduling, securing resources (space, food, etc.), and ensuring smooth execution.
  • Support community-based initiatives and represent the MNVL Resource Center at tabling events, Community Board meetings, activities hosted by elected officials, and local CBO events.
  • Contribute to special projects when needed.
  • Collaborate with Program Coordinator and Case Managers to ensure cohesive program delivery and effective residents support.
  • Attend staff meetings, community meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement.
  • Work as a member of an active team and respond flexibly to a fluid and evolving program environment.

Benefits

  • Equal employment opportunities
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