Community Outreach Specialist

Legacy Home Health Agency•Laredo, TX

2d•Onsite

About The Position

Here at Legacy Home Health Agency, we are dedicated to providing the highest quality of patient and client care with compassion and respect. It is our mission to provide opportunities for the personal and professional growth of our staff. If you are looking for a new challenge, come join our team of dedicated patient care advocates! We are seeking a Community Outreach Specialist with knowledge or experience in community outreach for our PAS services. The Community Outreach Specialist contributes to the growth and development of the agency by increasing client census, satisfaction, and assisting in the resolution of client concerns.

Requirements

Three years of customer service is preferred.
One year in marketing or community outreach is preferred.
Bilingual in English and Spanish
Reliable transportation and be able to use your personal vehicle to conduct field visits
Comfortable interacting with Medicaid qualified clients and senior care facilities of all kinds.
Driver's License

Responsibilities

Identify prospective patients/clients for agency services.
Interacts with patients/clients, family members, caregivers and other members of the community to assess customer satisfaction with agency services.
Develop and implement programs to expand the agency's community outreach.
Participate in community awareness programs, such as events and health fairs and/or clinics as appropriate
Build relationships on behalf of the agency with local doctors offices, community centers, senior living facilities or programs.