Community Outreach & Referral Specialist - In-Home Care Agency

Caring Senior Service • Farmington Hills, MI

14d • $55,000 - $60,000

About The Position

At Caring Senior Service of Oakland County South, we believe every senior deserves to age safely and comfortably at home. As our Community Outreach & Referral Specialist, you’ll connect families with compassionate in-home care while driving community partnerships that fuel our mission. This is your opportunity to blend relationship-building, outreach, and sales into a career that makes an impact!

Requirements

• Must have experience in sales, business development, or outreach, ideally within home care, healthcare, or senior services.
• You’re a confident, compassionate communicator who thrives on building relationships and connecting people with the services they need.
• While prior experience in senior care is a plus, your ability to learn and understand the ins and outs of home care services is essential.
• You’re driven by achieving measurable goals, and you work independently with focus and enthusiasm.
• Willingness to travel locally within the service area, using your reliable transportation.

Responsibilities

• Develop and implement targeted outreach strategies to generate qualified client referrals from local sources.
• Cultivate relationships with healthcare professionals, senior living communities, rehab centers, and other local organizations to promote our services.
• Represent Caring Senior Service at community events, health fairs, and networking groups to build awareness of our services.
• Create strong, lasting connections that position our company as a trusted resource for senior care.
• Work closely with office staff and caregivers to ensure smooth transitions and exceptional client experiences.
• Be an advocate for the client’s needs, ensuring they receive the best possible care at every stage of the process.
• Consistently meet or exceed monthly outreach and referral goals.
• Track referral activity in our CRM system and adjust strategies to ensure continued growth and success.

Benefits

• Comprehensive Benefits Package
• Generous paid time off, including sick leave and holidays.
• Join a team that values purpose, people, and personal growth.
• We invest in your professional growth through continuous training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees