Business Development & Outreach Specialist - New In-Home Care Agency
About The Position
At Caring Senior Service of Phoenix Central, our mission is to help seniors live independently, safely, and comfortably at home. As our Business Development & Outreach Specialist (Home Care Consultant), you’ll serve as a key ambassador—building relationships with healthcare partners, community organizations, and families to expand access to quality in-home care. This role is ideal for a motivated relationship-builder who enjoys being out in the community, developing referral partnerships, and making a meaningful difference every day.
Requirements
- Proven experience in sales, business development, or outreach within the healthcare or senior care industry
- Strong relationship-building and communication skills
- Comfortable working independently in a field-based role
- Organized, detail-oriented, and proficient with CRM or digital tracking tools
- Valid driver’s license with reliable transportation
Responsibilities
- Develop and execute targeted outreach strategies to generate qualified referrals
- Build partnerships with hospitals, rehab facilities, senior centers, and community organizations
- Identify new referral sources and growth opportunities within the service area
- Cultivate long-term relationships with healthcare professionals, families, and community partners
- Position Caring Senior Service as a trusted senior care resource
- Serve as a knowledgeable point of contact for senior care solutions
- Attend health fairs, networking groups, professional meetings, and community events
- Confidently present agency services and value to decision-makers and influencers
- Track outreach activity, referrals, and outcomes in the CRM system
- Collaborate with care staff to ensure smooth onboarding and service alignment
- Support positive client experiences from first contact through start of care
- Meet or exceed referral and outreach targets
- Adjust strategies based on performance metrics and community feedback
Benefits
- Paid Time Off: 12 days per year (vacation/personal)
- Paid Sick Leave: 40 hours annually
- Paid Holidays: 8 per year
- Health Coverage: Up to $300/month toward individual health insurance
- Professional Development: Ongoing training and growth opportunities
- Purpose-Driven Work: Be part of a supportive team making a real impact in the community
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
